Sales Administrator / Executive Assistant

Sales Administrator / Executive Assistant

Company Overview

RAM Windows is an exciting and rapidly growing manufacturer and distributor of residential and commercial windows and doors. Since 1978, RAM has been a premier aluminum window and door manufacturer in Texas. Today, RAM continues to expand its physical footprint, including operations in Houston, Dallas, and Austin, while growing its product offerings and customer base.

The Company is seeking motivated, hardworking, and detail-oriented individuals to support its continued growth.

Position

Sales Administrator / Executive Assistant

Location: 5615 W Fuqua Street, Houston, TX 77085 Compensation: $22-$24 per hour

Job Summary

The Sales Administrator / Executive Assistant provides administrative and operational support to the Sales Department and company leadership. This position plays an important role in helping the sales team stay organized, responsive, and focused on customers and business development.

The ideal candidate is highly organized, detail-oriented, professional, and proactive, with the ability to manage multiple priorities in a fast-paced environment. This role will assist with sales documentation, customer communication, scheduling, reporting, meeting coordination, and general executive administrative support.

Key Responsibilities

Sales Administration

• Provide day-to-day administrative support to the Sales Department.
• Assist sales representatives and management with customer requests, documentation, reports, and follow-up activities.
• Maintain accurate customer, project, and sales-related records.
• Assist with preparing sales reports, spreadsheets, presentations, and other supporting documents.
• Track outstanding items, follow-ups, deadlines, and action items for the sales team.
• Assist with entering, updating, and maintaining sales and customer information within company systems.
• Help ensure sales documentation is complete, organized, and properly maintained.
• Coordinate information between Sales, Estimating, Operations, Production, Accounting, and other departments as needed.
• Assist with customer inquiries and direct requests to the appropriate sales representative or department.
• Support the sales team with administrative activities related to active customers, prospects, and projects.

Executive & Management Support

• Provide administrative support to executives and members of the leadership team as needed.
• Coordinate meetings, appointments, conference calls, and schedules.
• Prepare meeting materials, presentations, reports, and correspondence.
• Assist with tracking action items and following up on outstanding requests.
• Handle confidential and sensitive business information with discretion and professionalism.
• Assist leadership with special projects and administrative assignments as needed.

Communication & Coordination

• Assist with managing incoming phone calls, emails, correspondence, and customer inquiries.
• Serve as a professional point of contact for customers, vendors, and internal departments.
• Coordinate meetings between customers, sales representatives, management, and internal teams.
• Help maintain effective communication between the Sales Department and other areas of the organization.
• Follow up with internal departments to obtain information needed by the sales team.

Reporting & Documentation

• Prepare and maintain sales reports, spreadsheets, presentations, and administrative records.
• Assist with collecting and organizing sales data for management review.
• Maintain electronic and physical files related to customers, projects, and sales activities.
• Ensure records and documentation remain accurate and up to date.
• Assist management with reports and information needed for meetings and business decisions.

General Administrative Support

• Assist with coordinating company meetings, customer visits, events, and other business activities.
• Maintain organized filing and documentation systems.
• Assist with office supplies, administrative requests, and general office coordination when needed.
• Support special projects and additional administrative responsibilities as assigned.

Qualifications

Education

• High school diploma or equivalent required.
• Associate's or bachelor's degree in Business Administration, Management, Marketing, or a related field is a plus.

Experience

• Previous experience in sales administration, executive assistance, administrative support, office administration, or a similar role.
• Experience supporting a sales team or company executives is preferred.
• Experience within the manufacturing, construction, building materials, windows and doors, or related industries is a plus.

Skills

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong follow-up and problem-solving skills.
• Professional communication and customer-service skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Comfortable learning company software, CRM systems, and other business applications.
• Ability to work independently while collaborating effectively with multiple departments.

Attributes

• Proactive and dependable.
• Professional and customer-focused.
• Detail-oriented and highly organized.
• Able to maintain confidentiality.
• Comfortable working in a fast-paced and growing organization.
• Strong sense of urgency and accountability.
• Team-oriented with a willingness to assist wherever needed.

Benefits Offered

• Weekly Pay (every Friday)
• Overtime available as needed
• Paid Time Off (PTO)
• Two (2) Floating PTO Days
• Eight (8) Paid Holidays
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• 401(k) Retirement Savings Plan with up to 5% Company Match

Please note: This job description is not intended to be an exhaustive list of all qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice.