Customer Service Representative

Customer Service Representative

Job Overview

The Custodian is responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Perform Hazardous Waste responsibilities including collecting, classifying, sorting, storing, shipping and receiving, labeling, cleaning, recycling, packaging of special and hazardous waste.
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Stop at risk behavior of others and self
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills

Knowledge of cleaning methods and equipment and willing to share with team

Knowledge of the upkeep and care of the cleaning equipment

Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday-Friday 6:00 PM-2:30AM

$14.50-$15.50 per hour