Childhood Nutrition Programs Coordinator

Description

Job Purpose / Summary

This position administers effective front-line customer service to Three Square Program Partner sites as a Coordinator of Childhood Nutrition Programs, including, but not limited to, Backpack for Kids and Mobile Distributions. This position is responsible for communicating with, supporting, and developing new and existing program sites to further our combined mission of ending hunger in our community, and is responsible for outreach, training, advocacy, compliance monitoring, and delivering consistent and essential support to program partners and sites.

Essential Job Functions

The following duties are considered essential functions of this position. Other duties may be assigned as needed.

• Serve as the primary point of contact for assigned Backpack for Kids and Mobile Distribution partners through phone, email, virtual meetings, and site visits.
• Communicate program guidelines, schedules, ordering procedures, distribution expectations, food safety requirements, and reporting deadlines.
• Coordinate partner onboarding, applications, distribution calendars, site readiness, and ongoing technical assistance.
• Respond to partner questions and operational concerns, identify practical solutions, confirm resolution, and escalate significant or recurring issues.
• Conduct site visits to monitor compliance with program procedures, agreements, food safety standards, recordkeeping requirements, and approved distribution practices, documenting findings and following up on corrective actions.
• Conduct outreach to schools, community organizations, and prospective partners to expand childhood nutrition resources in underserved areas.
• Collect, maintain, and report accurate program and participation data for internal, grant, audit, and other reporting needs.
• Maintain required job knowledge and professional competencies by participating in training, educational programs, and staff meetings.
• Safeguard confidential partner, participant, and organizational information.
• Perform other duties as assigned.

Requirements

Education & Experience Requirements

• Bachelor's degree from an accredited four-year college or university preferred.
• Two years of previous experience in the nonprofit sector preferred.
• Experience interacting with children of diverse backgrounds required.
• Familiarity with a customer service environment required.

Skills & Abilities

• Excellent verbal and written communication skills, including the ability to communicate clearly and persuasively in various situations
• Demonstrates professionalism, compassion, and a passion for members in the community who are impacted by our organization

Physical Requirements

The physical requirements listed are representative of those needed to successfully perform the essential duties of this position. In accordance with the Americans with Disabilities Act (ADA), Three Square will provide reasonable accommodations to qualified individuals with disabilities, absent undue hardship, to enable them to perform the essential functions of the role.

• Ability to sit, use hands and fingers, talk or hear, and smell continually.
• Ability to stand, walk, and reach frequently.
• Ability to climb or balance, stoop, kneel, or crouch occasionally.
• Ability to frequently lift and carry up to 10 lbs.
• Ability to occasionally lift and carry up to 50 lbs.
• Close vision required to see computer monitors, read documents, and operate copy and fax machines.
• Distance vision is required to drive an automobile if driving is a requirement of the job

Work Environment

• Work is performed indoors in a climate-controlled office environment.
• Moderate noise levels as found in a business office with computer printers, households with TVs, kitchen appliances, and driving in light traffic.
• Occasionally exposed to outdoor weather conditions when traveling between buildings or attending off-site meetings and events.
• May occasionally enter warehouse areas, with brief exposure to temperature variation, dust, and elevated noise levels from motorized equipment.

Why You Will Love Working Here

Joining Three Square means becoming part of a community-driven mission where your work truly matters, and where together, we can feed everyone. Every task you do, big or small, directly contributes to our mission of pursuing a hunger-free community. You will be a part of a team that shows up for our neighbors, works alongside dedicated program partners, and sees the tangible impact of their work reflected in the lives of the people we serve.

What Benefits Do We Offer?

Pay & Financial Wellness: Competitive pay and free Financial Advice Services through Forthright Partners - because your financial health matters beyond your paycheck.

Time to Recharge: We offer a generous PTO package, plus 16 paid holidays and 1 floating holiday, so you can show up as your best self.

Health & Wellbeing: Medical, Dental, Vision, Life, Short-term and Long-term Disability insurance with 100% employer-paid premiums for employee-only coverage, optional supplemental coverage including Accident, Critical Illness, Voluntary Life, and Pet Insurance, and company-paid access to an Employee Assistance Program (EAP) for when life gets complicated.

Plan for the Future: A 403(b) Retirement Savings Plan with up to 3% employer match to help you build the financial future you deserve.

And So Much More: This is just the beginning! We're always looking for new ways to support our team!