Technical Support Specialist I Growth & Impact
IPRO
i-PRO in Houston, TX seeks a Technical Support Specialist I to deliver high-quality technical assistance to integrators, resellers and end users, troubleshooting hardware and software issues via phone, email, and other channels. You will document steps and escalate when needed to ensure customer satisfaction. You will join a collaborative team, develop internal knowledge articles, aim for 90% customer satisfaction, and balance multiple tickets with clear communication and problem-solving in a #J-18808-Ljbffr IPRO
Vacancy posted 4 days ago
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