Bar Manager

Job Description

Job Description

The  Bar Manager at The Chase Rooftop Bar, Moxy Cincinnati Downtown, leads a vibrant and energetic team to deliver a high-energy, guest-focused experience that reflects both Moxy’s playful spirit and the elevated ambiance of The Chase. This position oversees all aspects of rooftop bar operations — from staff supervision and inventory control to guest engagement and event support — ensuring that every cocktail, conversation, and sunset moment exceeds expectations.

Guest Experience & Service

• Create an upbeat, welcoming environment that captures the essence of both  Moxy Hotels and  The Chase Rooftop Bar .
• Engage with guests to build rapport, ensure satisfaction, and promote repeat visits.
• Manage high-volume service periods with energy and professionalism.
• Support creative beverage programs, themed events, and rooftop activations that attract both locals and hotel guests.
• Maintain Moxy’s signature fun and friendly service tone in every interaction.

Team Leadership

• Supervise and inspire the rooftop bar team to deliver excellent service and uphold brand standards.
• Provide hands-on training in mixology, service etiquette, and safety protocols.
• Schedule, coach, and mentor bartenders to maximize performance and morale.
• Lead by example — fostering teamwork, positivity, and accountability.

Operational & Financial Management

• Oversee all rooftop bar operations, including opening/closing procedures, cash handling, and sales reporting.
• Monitor inventory, control costs, and coordinate orders to maintain consistent product availability.
• Track performance metrics such as sales goals, labor costs, and guest satisfaction scores.
• Assist with developing creative promotions to boost revenue and enhance guest engagement.

Compliance & Safety

• Ensure full compliance with Ohio liquor laws, health regulations, and Moxy brand standards.
• Maintain cleanliness and safety throughout the rooftop bar and storage areas.
• Implement responsible alcohol service practices and monitor staff adherence.
• Identify and resolve potential safety issues promptly.

• 2–3 years of bar or hospitality experience, with at least 1 year in a supervisory role.
• Strong mixology and beverage management knowledge, including craft cocktails and wine.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, high-energy rooftop environment.
• Must be comfortable working evenings, weekends, and holidays.
• Responsible Beverage Service certification preferred (TIPS, ServSafe Alcohol, or equivalent).

Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.

Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.