Customer Retention Specialist - State Farm Agent Team Member

Anna Yang - State Farm Agent

State College, PA

Job Description

Benefits:

Bonus based on performance
Paid time off
Training & development

You May Be a Great Fit as a Customer Retention Specialist at Anna Yang - State Farm Agent If:

Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide , making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: State College, PA 16803

At Anna Yang - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us .

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities

Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.

Qualifications

Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Must be able to obtain applicable state insurance licenses.

Flexible work from home options available.

Apply

Vacancy posted 18 days ago

Similar jobs that could be interesting for youBased on the Customer Retention Specialist - State Farm Agent Team Member in State College, PA vacancy

Insurance Account Position - State Farm Agent Team Member
...ABOUT OUR AGENCY: I became a State Farm agent to take control of my future... ...organizations, and as a team, we like to get together outside... ...we build with our customers. Im passionate about continuous... ...multiple platforms to help team members build product knowledge and...
Suggested
Work at office
Local area
Flexible hours
Wyatt Pusey - State Farm Agent
State College, PA
9 days ago
Home Fire Campaign Team Member - Centre
...Home Fire Campaign Team Member Install free smoke alarms and so much more! Help to reduce deaths and injuries from home fires. Serve traditionally underserved communities. Responsibilities: Install free smoke alarms, provide education to residents...
Suggested
Work at office
Local area
Flexible hours
American Red Cross
State College, PA
2 days ago
Contact Center Agent
$18 per hour
...Contact Center Agent Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that...
Suggested
Hourly pay
Remote work
Monday to Friday
PSECU
State College, PA
3 days ago
Pricing Integrity Agent
...minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match. Optimized, flexible work schedules that enable a healthy work-...
Suggested
Part time
Casual work
Flexible hours
Shift work
RetailData
State College, PA
2 days ago
Team Member
$12.5 per hour
...environment that’s all about fun. You will be part of a team that creates lasting memories for customers by ensuring they have the best day ever at our park.... ...With more than 60 locations throughout the United States, Canada, Belgium, and Japan, Get Air knows how to have...
Suggested
Local area
Get Air Trampoline Park
State College, PA
20 days ago
Team Member 1
...Description Job Description HIRING TEAM MEMBER LEVELS 1 - 2 - 3 (Includes; Cashiers,... ...one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee... ...comprehensive and detailed training on Customer Service, Food Preparation, Equipment, Technology...
Worldwide
Flexible hours
Shift work
Maryland - KFC
State College, PA
22 days ago
Team Member - State College
$13.75 per hour
...Job Description Job Description Team Member - State College ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant... ...and mission of honeygrow while maintaining a high level of customer service via extraordinary hospitality. Strives to be a...
Hourly pay
Casual work
Shift work
Honeygrow LLC
State College, PA
29 days ago
Lead Team Member
...Be a leader by example to our store team members with high-energy hustle and a strong team... ...mentality. You’ll all work together to engage customers with hospitality in all aspects of their... ...Must be 18 years of age or older (VA state law requires Supervisor’s to be 21 years...
Full time
Sheetz, Inc
Pine Grove Mills, PA
2 days ago
Customer Service Representative - State Farm Agent Team Member
...leave Training & development ROLE DESCRIPTION: As a customer service representative, you will generate the kind of exceptional... ...resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you...
Robert Mannino - State Farm Agent
State College, PA
27 days ago
Customer Service Representative - State Farm Agent Team Member
...ABOUT OUR AGENCY: I became a State Farm agent to take control of my future... ...organizations, and as a team, we like to get together outside... ...we build with our customers. Im passionate about continuous... ...multiple platforms to help team members build product knowledge and...
Work at office
Local area
Flexible hours
Wyatt Pusey - State Farm Agent
State College, PA
6 days ago
Install Crew Member
$18 - $21.5 per hour
...$18-$21.50 Job Description Install Crew Member Position Title: Install Crew Member... ...Employment Type: Full-Time, Hourly Location: State College, PA Company Overview At... ...and commercial clients. Our Installation Team specializes in bringing outdoor spaces to...
Hourly pay
Full time
Temporary work
Seasonal work
Weekend work
LandServ Inc.
State College, PA
1 day ago
Maintenance Crew Member
$18 - $19 per hour
...$19.00 Job Description Maintenance Crew Member Job Title: Maintenance Crew Member... ...Employment Type: Full-Time, Hourly Location: State College, PA Company Overview At... ...Maintenance Crew Member, youll work as part of a team performing a variety of landscape...
Hourly pay
Full time
Temporary work
Seasonal work
Weekend work
LandServ Inc.
State College, PA
7 days ago
Account Representative - State Farm Agent Team Member
...ABOUT OUR AGENCY: I became a State Farm agent to take control of my future... ...organizations, and as a team, we like to get together outside... ...we build with our customers. Im passionate about continuous... ...multiple platforms to help team members build product knowledge and...
Work at office
Local area
Flexible hours
Wyatt Pusey - State Farm Agent
State College, PA
13 days ago
Part-Time Office Assistant - Federal Work Study - Department of Physics
$12 per hour
...APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday... ...and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and...
Hourly pay
Part time
For contractors
Work at office
Remote work
Penn State University
University Park, PA
3 days ago
Part-Time Office Assistant
$13 per hour
...APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday... ...and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and...
Part time
For contractors
Work at office
Remote work
Penn State University
University Park, PA
2 days ago
Restaurant Team Member Big Dean's
$13.25 - $15 per hour
...Job Description Job Title: Crew Member Company: Big Dean's Hot Chicken Location: State College Job Summary: Big... ...dedicated Crew Members to join our team. As a Crew Member, you'll play a... ...role in providing excellent customer service and ensuring the smooth...
Flexible hours
Big Dean's Hot Chicken
State College, PA
11 days ago
Part Time Office Assistant-Stone Valley
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical... ...a critical role in providing exceptional customer service and providing support for the day... ...opportunities for engagement intended to help all members of the community thrive. We value...
Part time
For contractors
Seasonal work
Work at office
Remote work
Weekend work
The Pennsylvania State University
University Park, PA
1 day ago
Registration Clerk Patient Access State College Hosp
...Registration Clerk Patient Access State College Hosp Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State... ...skills -Must have the ability to work effectively in a highly team-oriented environment to solve problems and achieve departmental...
Shift work
Weekend work
Penn Highlands Healthcare
State College, PA
1 day ago
Office Student Worker
...dynamic and energetic individual to join the team. The Residence Life Office is... ...Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and... ...opportunities for engagement intended to help all members of the community thrive. We value...
Work at office
Penn State University
University Park, PA
11 hours ago
Non-Clinical - Clerical Assistant
Mount Nittany Health - Registrar Scheduler - Orthopedics Shift Details: 5 Day Shifts X 8 Hrs Job Order Details: Start Date 06/01/2026 End Date 08/31/2026 Duration 13 Week(s) Client Details: City State College State PA
Shift work
Day shift
Talent Inc.
State College, PA
4 days ago
Office Student Worker
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical... ...dynamic and energetic individual to join the team. The Residence Life Office is committed to... ...opportunities for engagement intended to help all members of the community thrive. We value...
For contractors
Work at office
Remote work
The Pennsylvania State University
University Park, PA
1 day ago
Front Desk Agent | State College Holiday Inn Express
...guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-...
Local area
Flexible hours
Shift work
Shaner Hotel Group
State College, PA
1 day ago
Parking Lot Crew Member
..., fun atmosphere with a great team Training opportunities and... ...are seeking a Parking Lot Crew Member for our crew. As the Parking... ...proudly has a location in State College, Pa. We provide high-quality... ...to providing complete customer satisfaction in the delivery of...
Flexible hours
EverLine Coatings - Central PA
State College, PA
16 days ago
Medical Receptionist
$17 per hour
...scheduling and inquiries Answer phones and provide excellent customer service Collect and update patient information Process payments... ...detail Ability to work both independently and as part of a team Proficiency in Microsoft Office, Excel, and Google Sheets...
Full time
Work at office
The HR Office Inc
State College, PA
2 days ago
Customer Service Representative - State Farm Agent Team Member
...motivated quick learner who will generate the kind of exceptional customer experiences that reinforce the growth of a successful... ...career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you support...
Work at office
Flexible hours
Cindy Evcic - State Farm Agent
Bellefonte, PA
7 days ago
Part-Time Student Office & Technology Assistant
$15 per hour
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete... ...and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength...
Part time
For contractors
Work at office
Remote work
10 hours per week
Flexible hours
Afternoon shift
Early shift
The Pennsylvania State University
University Park, PA
3 days ago
Whole Foods - Cashier/Customer Service Associate $15-$22.50/hr
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...
Hourly pay
Whole Foods
State College, PA
3 days ago
Sales and Service Agent Remote
$69k
...advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team.... ...Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your...
Remote job
Full time
Work from home
Flexible hours
HMG Careers
State College, PA
a month ago
Veterinary Hospital Receptionist
...We are stronger as One Petco team. We bring our unique superpowers... ...involves providing excellent customer care to our Petco full-... ...is responsible, like all team members, for fostering cohesion and motivation... ...with clients, veterinary specialists, and companies that provide...
Odd job
Work at office
Local area
Immediate start
Flexible hours
Night shift
Petco Health and Wellness
State College, PA
11 hours ago
Surveillance Agent - Full Time
$103.24k - $133.2k
...from the federal civilian hiring freeze. 60; As an FBI special agent, you'll directly impact national security. By harnessing your... ...Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement...
Full time
Work experience placement
Work at office
Local area
Federal Bureau of Investigation
State College, PA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Retention Specialist - State Farm Agent Team Member. Be the first to apply!