Billing Associate

Interstate Waste Services Billing Associate

The Billing Associate at Interstate Waste Services is essential for ensuring accurate and timely invoicing for waste management services. This role involves preparing, reviewing, and processing customer invoices, resolving billing discrepancies, maintaining accurate customer records, and collaborating with internal teams to address billing inquiries and ensure revenue collection. The Billing Associate plays a vital role in maintaining the financial health of the company through meticulous attention to detail and effective communication.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Process and generate billing for assigned market areas including all lines of business
• Create and issue accurate invoices to customers
• Transmit files to print to vendors and customers
• Post all billing transactions
• Creates and mails manual invoices as needed
• Create and process adjustments
• Research and resolve customer issues
• Answer customer queries via phone/email
• Prepare and monitor all monthly billing reports
• Manage account balances and resolve inconsistencies
• Prepare and/or complete proper spreadsheets and online portals for customers
• Update accounting records with issued invoices, processed payments, new balances, and customer contact information
• Collaborate with other teams to resolve billing disputes
• Perform other duties and responsibilities, as assigned by Billing Supervisor

Requirements and Qualifications:

• Bachelor's degree in accounting, Finance, Business Administration, or a related field preferred; equivalent work experience will be considered.
• 1-3 years of billing, bookkeeping, finance, or a related role
• Proficient in Microsoft Office Suite: Specifically, Excel
• Bilingual preferred; able to read, write, and speak Spanish proficiently
• Must have strong interpersonal and communication skills
• Ability to multi-task and can work effectively with other team members
• Ability to manage time effectively and work in a fast paced and changing environment.
• Able to work overtime as needed

Additional Information

This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

USD $24.00/Hr.

Salary Range Maximum

USD $28.00/Hr.