Senior Production Manager

Are you looking for a company that you can be proud to be part of? Then this is where you want to be. Allied Landscape is proud of its people and we foster a “let’s make it happen” attitude. We have a positive exciting culture, one that encourages “outside the box” and problem-solving mentality over a status quo corporate mindset. Allied Landscape Services, Inc. has been in business for 15 years. We are a full-service commercial landscape company located in Livermore, CA and we’re GROWING!

Position Summary

This is a full-time opportunity within our Operations Department. The Maintenance Operations Manager will be a key member of the Operations team who directs, plans, and coordinates all production activities performed by crews according to pre-established schedules, standards and procedures in order to provide a high-quality service to our customers. 

Key Responsibilities 

• Professionally represent Allied Landscape in all activities 
• Understanding of Allied Landscape Core Values and Policies
• Perform work with high commitment to safety efficiency, and quality
• Work closely with the ASC and your Direct Manager to manage labor hours while ensuring work orders are completed timely, working and completing weekly task requested by ASC and your Direct Manager 
• Plan, prioritize, schedule and organize work for reporting crew members by using our internal system ASPIRE
• Manage effectively the budget hours on your crews and jobs
• Support ASC on approving Daily the employees time cards/ Working on supporting and fixing issues with Inova 
• Recruit and make sure your crews are staffed
• Identify opportunities to improve production methods and provide additional training to team members
• Ensure that maintenance crews comply with their job descriptions and coach them on their career development. Keeping the quality of jobs up to standards and customer retention .
• Be present during the mornings and afternoon to assist in any needs the crews may have and plan for the next day.
• Follow and encourage good morning stretch and flex practice 
• Responsible for water management in your jobs , keeping plants alive and saving water .
• Promote and hold employees accountable to company policies and standard operating procedures (SOPs)
• Follow and apply the company policies . 
• Being a role model and lead by example .
• Develop and maintain a positive work environment with employees through strong leadership. 
• Works closely with Shop Mechanics to assure all equipment is working properly
• Know your assigned customers, their site and their expectations .Portfolio assignments are subject to chance .
• Respond to your teams calls, texts, emails quickly and efficiently (call & text within 4-6 hours and emails within 24 hours)
• Manage requests, tasks, notes, calendar invites and projects within designed Allied systems (aspire/google)
• Communicate regularly with your team crews, AMs, ASC and HR. Communication is important on this role and key for having success on this Role , Having a high level of communication with Teams-ASC-Direct Supervisor
• Work closely each week to ensure we are on the page. Share and prioritize site related issues
• Follow up on outstanding issues and make sure tasks are performed in a timely manner

Qualifications | Skills 

• Bilingual communication. Spanish - English - Required
• 3+ years of experience in Commercial Maintenance Landscape
• 1-2 years experience in a supervisory role
• Safety - CPR Certification
• Ability to pass Allied’s Truck & Trailer test
• Ability to identify different pest in a landscape environment
• Understanding of Horticultural Practices
• Demonstrated ability to communicate, lead, and teach in a productive team environment 
• Ability to multitask, establish priorities, and follow-thru on all assignments related to clients and company.
• A valid California Driver's License with a record that is acceptable to the company’s insurance company.
• Computer experience including Microsoft Office and Google Office programs.

Physical Requirements

• Physical - Ability to lift 50 pounds frequently throughout an 8 hour work day.
• Physical - Able to work in various positions including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting.
• Physical - Ability to work in typical landscape working conditions - primarily outdoors, exposed to varying temperatures, weather conditions and noise levels, exposure to dust, chemicals, pesticides, herbicides, grease, oils, dust, and fumes

Benefits

• Competitive Pay
• Company Paid Vacation + Sick Time
• Company Paid Holidays
• Medical, Dental and Vision Insurance
• 401K

About the company 

Allied Landscape has been in business for nearly 20 years. We are one of the largest, full-service commercial landscape companies in the Bay Area, and we’re GROWING! Located in Livermore, our corporate office supports over 100 employees that go out every day to manage local industrial, commercial, retail, and HOA landscape assets and liabilities. Ownership is local, hands-on, and connected to every aspect of the work we do. Our team is focused on environmentally-friendly, and best management practices to provide a proactive, sustainable, technology-driven, and educational approach to landscape management. 

We are passionate about our culture, and live our core values every day. 

Our Core Values are: 

• Care: We care about our team. We care about our customers. We care about plants. We care about water. We care about our future.
• Work: We work safely. We work smart. We work hard. We work to get things done. We work as a team.
• Lead: We lead with respect. We lead with empathy. We lead by example.
• Grow: We grow as individuals. We grow as teams. We grow as a company. 

We hire, manage, and review our employees based on the following criteria: 

Communication - Demonstrates clear effective communication (includes; listening, nonverbal communication and language) in individual and group settings (all levels, internal and external). Keeps manager/supervisor, associates, subordinates and customers fully informed on work/project status and problems. Provides accurate concise written communication to support scope of assignments. 

Self Management Skills - Displays confidence and remains in control when handling difficult or new situations. Demonstrates adaptability and flexibility when handling change. Demonstrates a sense of cooperativeness by remaining open and positive when receiving direction or constructive feedback. 

Planning and Organization - Plans effectively to meet individual, team, departmental and organizational goals. Utilizes appropriate resources; meets or exceeds deadlines without jeopardizing quality; seeks opportunities to increase productivity and/or eliminate waste; able to re-prioritize as required to meet new/changing demands. Carries out work assignments and tasks within budget.

Problem Solving and Decision Making - Demonstrates ability to make sound and proper decisions by; defining the issue, diagnosing the problem; analyzing the cause(s) and drawing on professional expertise, internal external resources to make recommendations or solutions with minimal negative effect on departmental /company goals and employee relations. Employee demonstrates willingness to take ownership and responsibility for decisions made 

Job / Technical Knowledge - Possesses and demonstrates a thorough understanding and working knowledge of all phases of the job; including the goals, “what matters most”, various techniques and skills necessary for efficient completion of all tasks. Remains up to date on changes /trends in technical knowledge related to job. Understands the impact of his/her job function on other functions/departments and business. 

Manager Capabilities - Provides a clear sense of purpose and direction, roles and responsibilities, for staff. Encourages and embraces change by challenging the status quo. Deals with problems and issues in a timely manner and in a way that positively supports Allied Landscape’s culture. Effectively coaches employees for development. Demonstrates behaviors consistent with Allied Landscape’s Core Values

Note: The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required. Allied Landscape is an At-Will Employer