Team Member (Retailer)

Job Title

Location

25612 Crown Valley Parkway #L9 Ladera Ranch, CA 92694

Description

DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing 5 internationally recognized brands; Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant.

If you are positive, motivated and passionate about coffee we might be the place for you! Whether your goal is to grow as a business leader or we can support you in your journey elsewhere we are eager to speak with you.

Responsibilities

• Build strong relationships with your co-workers and managers that creates a fun, positive environment for learning and working as a team.
• Impress guests by providing; a warm friendly interaction, maintaining a clean environment and going out of your way to make sure they leave happy!
• Assisting guests with any inquiries, in a manner that supports, educates and offers products that may enhance a customer's experience.
• Check quality, refill and organize all the products on displays.
• Eagerness to learn about our products, specialty menu items, and all things coffee.
• Keep orders moving in a timely manner by accurately recording orders, working as a team to prepare orders and following manager direction.
• Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with accuracy.
• Care for your safety and that of your teammates by following and maintaining Paris Baguette and DND Groups standards and policies.
• Show off your attention to detail and your clever cleaning hacks by maintaining a tidy environment.
• Sport that uniform with a sharp tidy appearance. We are talking; iron creases, baguette cut into your fade and Paris Baguette blue manicure. Okay that's a bit much, but tidy and polished is a must.
• Working specific stations, as needed:
• Barista As a part of our mission, the barista is crucial role in creating expertly crafted brewed goods for our guests, of the highest quality, delivering joy to everyone!
• POS Directly interacting with our guests, creating a warm and welcoming bakery caf experience, delivering joy to everyone. Additional focal points of this station are packaging pastries to standard, suggesting made to order beverages, and inviting guests to return.
• Greeter Where applicable, the greeter is responsible for offering a warm welcome to our guests and directing them to the appropriate area.
• Merchandiser The merchandiser is a master at work, reinforcing the delectable charm of the bakery display. The merchandiser continually focuses on re-stocking product in all areas of the caf, ensuring the displays are aesthetically pleasing and bountiful!
• Pick-Up Specialist The specialist focuses on spreading joy to our guests by ensuring all pickup and delivery orders are prepared, packaged, and fulfilled in a timely manner. This individual assists with fulfilling our mission by delivering joy to everyone!

Skills/Qualifications

• The ability to work in and out of different temperature ranges, stand for long periods of time, work around possible allergens, and lift up to 35 pounds.
• Positivity, eagerness to learn, a friendly disposition and the ability to contribute in a team environment are critical.
• Basic math (for counting) and reading skill. As well as the ability to follow directions.
• Minimum of 1-2 years of Retail, Customer Service and food handling experience, preferred.
• Minimum High School Diploma/GED or Some College, preferred.
• Ability to work weekends and holidays.
• High sense of integrity and ownership.
• Time management, ability to prioritize and follow direction.
• Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.

Benefits & Compensation

• Flexible schedule
• Paid training
• Employee discount
• Hourly Pay: $20.00 to $21.00 per hour
• Hours Available: 20 to 35 hours per week