Branch Manager

Primary Office Location 237 Churton Street, Hillsborough, North Carolina 27278 Position Title Branch Manager Business Unit Retail Reports to Varies Based on Assignment Position Overview This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities Perform market and business development duties by generating high-value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Act as a community member. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. Conduct daily sales meetings, execute all HR responsibilities, participate in ongoing education for themselves and team, and lead sales camps according to Market Manager. Ensure branch meets all quality standards through direction and coaching of branch team. Accountable for operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assign team operational responsibilities and perform various operational duties according to established policies and procedures as needed. Perform other related duties and projects as assigned. Serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring risk encountered daily as required by F.N.B. Corporation’s risk management program. Maintain compliance with regulatory laws and company procedures as a required component of all position descriptions. Minimum Level of Education Required High School or GED Minimum Years of Job Related Experience 3 Years Skills Required Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software (MS Word – Basic Level, MS Excel – Intermediate Level, MS PowerPoint – Basic Level) BA or BS preferred; experience in a related position Knowledge of banking audit policies and procedures preferred Licensures / Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work N/A Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates to not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. #J-18808-Ljbffr