Data Specialist

E-Commerce Set Up Specialist

Objectives: Professionally handle E-Commerce set up sheets and ensure that these set ups are executed properly to support customer's business. Assist in inventory and pricing maintenance for E-Commerce accounts.

Responsibilities:

• Retrieve and organize Assortments posted in SPL by Director of E-Commerce.
• Validate license restrictions for each league and customer.
• Update master human PLM file with new logos and products.
• Create Image request form using master human PLM system for each project and request Images for submission to licensing.
• Formulate each customer's set up sheet to pull in all the information needed.
• Create different set up sheets for each customer with all the information required by them.
• Prepare Mass UPC upload sheet to create UPCs for new set ups.
• E-mail completed set up sheets with Images to each E-Comm partner.
• Upload attributes and Images to customer's portals (Belk, Dillard's, Follett and Kohls).
• Upload UPCs and product info to GXS catalog for customer's that use this catalog.
• Generate Inventory feed for each customer when we receive their SKUs.
• Maintain pricing files for E-Commerce customers when needed.
• Remove discontinued styles/logos from Inventory files.
• Deactivate temporary out of stock Heat Seals that can't be converted to embroidery.
• Review fulfillment stage table for orders with errors or out of stock and communicate any cancellations to the customers via e-mail or by logging in to their 3rd party portals.
• Update SPL planner/tracker with statuses for each project.
• Assisting Kris with DTC new item set ups by creating UPCs and loading Inventory.
• Assist with setting up new E-Commerce customers.
• Handle additional duties as position evolves or as assigned.

Qualifications:

• High School Diploma or equivalent (Required)
• Excellent Windows navigation skills
• High Level to expert knowledge of Excel
• Proven ability to learn and use computer software
• Minimum of 2 years of customer care needed or related field experience
• Critical to meet deadlines with efficiency and accuracy
• Attention to detail is vital to job performance
• Excellent written and verbal communication skills.