Remote Call Center Supervisor, Member Experience (Healthcare)
Alignment Healthcare USA, LLC in
Alignment Health in Nevada seeks a Supervisor, Member Experience to lead inbound call center teams and proactive member outreach. You will guide service delivery, measure retention and engagement, and ensure privacy and data integrity.
The role is fully remote, supporting members across multiple markets and requires strong leadership and healthcare knowledge. The position emphasizes coaching, performance reporting, and ensuring high customer satisfaction while guiding a dedicated team in a
#J-18808-Ljbffr- ...Alignment Health is seeking a Remote Healthcare Call Center Supervisor to lead the member experience team across inbound call activities. You will guide supervision, performance coaching and daily operations to improve service levels and member satisfaction. The role...Remote work
- ...Banner Health's Banner Plans & Networks (BPN) seeks a Senior BPN Member Experience Advisor to act as a liaison between BPN and provider... ...and developing action plans to enhance member experience. This remote role requires Colorado residency, ideally Northern Colorado,...Remote workMonday to FridayDay shift
- ...health insurance firm is seeking a Membership Experience Representative to provide exceptional service to health insurance members. The role involves handling inquiries... ...customer service experience, preferably in healthcare, and must be tech-savvy with CRM systems. This...Remote workFull timePart time
$58.53k - $87.8k
...but saving them. Together. Supervisor, Member Experience The Supervisor, Member... ...helping our members navigate their healthcare by collaborating with our inbound call center and directly overseeing the... ...preferred. Role is Fully remote-not in California or New York...Remote work- ...application process. Call Center Supervisor (Non-Clinical) UBC /... ...Based Position, USA, Remote, US 3 days ago Requisition... ...and advancing healthcare. At UBCwe provide services... ...of relevant business experience Up to 2 years of... ...develop and assist team members, experience training...Remote workTemporary workLocal areaWork from homeFlexible hoursRotating shiftAfternoon shift
$50k - $94k
...Medical Affairs businesses. The Call Center Supervisor is a critical member of the Business Unit having... ...beyond. That’s why we offer a rewards experience designed to help you thrive personally... ...partner that specializes in healthcare. Our passionate, global workforce...Remote workFull timeLocal area- ...A healthcare organization is seeking a dedicated Member Services Associate to provide vital care and services. The role involves connecting members to care teams... ...school diploma, and the ability to work well in a remote environment. Join us in making a difference in the...Remote work
$85k - $105k
...operate at the intersection of healthcare, food, and technology —... ...programs. By joining our Customer Experience team, you will play a... ...Associate Director, Social Care & Member Experience to lead and scale our healthcare contact Call Center operations. This role will oversee...Remote jobLocal area$48.4k - $69.2k
...to propel their operations. As a Call Center Supervisor - EDI Helpdesk - Remote MT at Gainwell, you will lead a team... ...representatives supporting healthcare providers and Trading Partners for... ...'s degree preferred. Call center experience with demonstrated supervisory or...Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayFlexible hours$75k - $85k
...opportunity. Summary: The Call Center Manager is... ...+ year's management experience including hiring, training... ...call programs. Healthcare image scheduling experience... ...reflective of the patients, family members, customers and team members we serve. #J-18808-Ljbffr Remote JobsRemote workDaily paidLive inLocal areaImmediate startMonday to Friday- # Senior Product Designer, Member App9amHealth, USAHealthcare## Why... ...access to specialist healthcare.View the full listing and apply... ...across member and Care Team experiences. The product and engineering... ...arrangementsThis role is fully remote. The team has physical sites...Remote workFull timeWork from homeFlexible hours
- ...Description JOIN A LEADING HEALTHCARE COMPANY Do you dream of a great... ...Curant Health is seeking a PRN Member Care Assistant / Certified... ...proficiency has been demonstrated. Any remote work flexibility is based on... ...Deliver a superior customer experience by effectively communicating...Remote workReliefWork from home
$120k - $145k
...and operators of fitness centers in the world by number of members and locations. As of March... ...a high-quality fitness experience in a welcoming, non-intimidating... ...environment, which we call the Judgement Free Zone.... ...these locations. Fully remote work is not available for...Remote workWork at officeLocal areaWork from home- ...piece of Omada's Member-facing surface. You... ...maintenance and the on-call rotation for what... ...directly. ~ Experience developing another... ...purchasing plan (ESPP) ~ Remote first work from... ...the way healthcare is delivered in America... ...won or lost–at the center of care. Today's...Remote workLocal areaWork from homeFlexible hours
$25 - $29 per hour
...been pioneering a new model of healthcare focused on helping people live... ...into a coordinated care experience, we help our members take control of their healthspan... ...The MEX Coordinator supports center operations both in-person and remotely, of all patient facing communications...Remote workTemporary workWork experience placementWork at officeLocal areaWorldwideMonday to FridayFlexible hours$38k
...succeed as a **Field Experience Counselor** to coordinate... ...a liaison to faculty members and students by... ...*This position offers remote work opportunities for... ...outbound and inbound student calls while meeting GCU... ...preferred.* Experience in healthcare settings preferred.* A...Remote workWork experience placementWork at officeLocal areaWork from home$104k - $143k
...caring community The Consumer Experience Readiness Lead is responsible... ...a strong understanding of healthcare operations, including... ...operations, clinical workflows, member experience, and regulatory environments... ....Travel: While this is a remote position, occasional travel...Remote workFull timeTemporary workWork at officeWork from homeHome office- ...Leading a remote team of Patient Success Representatives, the full-time Call Center Supervisor will manage performance, mentor staff,... ...quality to enhance customer experiences in healthcare. Key responsibilities... ...and career growth for team members Analyze data and performance...Remote workFull time
- ...The Member Experience Guide at SCAN Group is a remote role focused on delivering empathetic, first-call resolutions for member inquiries across our care programs. You will own each interaction from inquiry to resolution with a Champion's Mindset, guiding members with clarity...Remote work
$18 per hour
...PharmaCentra as a full-time, remote Member Advocate. You will help patients, caregivers, healthcare providers, pharmacies, and healthcare... ...is a healthcare contact center supporting patients, caregivers... ...1 year of customer service experience. Strong verbal and written communication...Remote workHourly payMinimum wageFull timeLocal areaWork from homeMonday to FridayShift workWeekend work$27.02 - $48.55 per hour
...Purpose Serves as a vital link between members and the healthcare system, focusing on improving health... .... There is a balanced combination of remote work and in-person home visits, with... ...and standards. Education / Experience Bachelor's Degree Social Work, Public...Remote workHourly payFull timePart timeSeasonal workWork at officeLocal areaWork from homeMonday to FridayFlexible hours- ...To support a growing virtual care team, the fully remote Member Services Coordinator will manage scheduling and assist members and providers with their healthcare needs while ensuring a seamless experience across various communication channels. Key responsibilities Schedule...Remote workWork at officeWeekend work
$156.6k - $215.4k
...technology solutions that enable exceptional member and provider experiences. The Director, Segment Quality... ...Qualifications ~ Experience in healthcare or another highly regulated industry... ...information.Travel: While this is a remote position, occasional travel to...Remote workFull timeTemporary workApprenticeshipWork at officeWork from homeHome office- ...Senior Advantage, a CommuniCare Medicare Advantage plan, seeks Provider / Member Advocates to assist members with care navigation and enrichment, maximizing their healthcare experience. Remote position with travel to northern West Virginia facilities, 90% travel anticipated...Remote work
- ...Joining a full-time remote opportunity, the Member Advocate will assist patients, caregivers, and healthcare providers through inbound and outbound... ...1 year of customer service experience Ability to learn and use... ...in a remote contact center environment A quiet, distraction...Remote workFull time
- ...Call Center SupervisorLocation: Main BranchSchedule: Full... ....00Lead a Team. Serve Members. Make an Impact.Are... ...looking for a Call Center Supervisor to help lead our... ..., and create positive experiences for our members every... ...requests.Complete daily Remote Deposit Capture activities...Remote workFull timeWork at officeLocal area
$25 per hour
...immense passion for pets. JOB OVERVIEW The Member Experience Associate III role is for highly... ...two years. A minimum of three years of call center experience is required. RESPONSIBILITIES... ...up and connect (with instructions and remote IT team assistance) equipment that is...Remote workHourly payFull timeWork at officeWork from home- ...USA, with a strong call center footprint and... ...deliver Customer Experience (CX), Business Process... ..., including healthcare, retail, government... ...both on-site and remote agents, leveraging... ...IN THIS ROLE DO?Supervisors are responsible for... ...and develop team members on service...Remote workWork at office
- ...technology service provider is seeking a Remote Customer Care Specialist based in Las Vegas. In this role, you will engage with members through phone, email, and chat to support their needs and enhance their overall experience. Responsibilities include managing membership...Remote work
- ...Banner Health is seeking a Senior BPN Member Experience Advisor to liaison between Banner Plans & Networks and provider practices. You will... ...meetings, analyze data, and drive member-focused improvements. This remote role requires Colorado residency, with a preferred Northern...Remote work
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