Automotive Service Advisor

Service AdvisorLong Beach Honda is looking for an experienced Service Advisor who enjoys helping customers, building relationships, and thriving in a fast-paced environment.What We're Looking For2+ years of Service Advisor experience in a new car dealershipFriendly, approachable, and customer-focusedStrong communication and relationship-building skillsMotivated team player who enjoys a fast-paced environmentOrganized, detail-oriented, and committed to delivering an exceptional customer experienceComfortable using dealership software and technology to manage service operationsWhy You'll Love Working HereCompetitive compensation with performance-based bonusesAverage yearly earnings: $38,500-$125,000+ (base wage plus commissions/bonuses)*401(k) with company matchWellness Time Off, paid holidays, and a Personal Purpose DayMedical, dental, vision, life, disability, and AD&D insuranceHealth Savings Account, Flexible Spending Account, Employee Assistance Program, and wellness resourcesMental health support and diabetes management programsParental leave stipendAnnual company-wide bonus program (Garff Giveback)Employee discounts on vehicles, service, parts, and more*Compensation is based on skills, experience, training, performance, and applicable incentives.What You'll DoWelcome customers and create a positive service experienceListen to customer concerns and recommend appropriate servicesCommunicate repair recommendations, estimates, and vehicle status updatesAnswer customer calls and inquiries professionally and efficientlyReview completed repairs, explain recommendations, and process paymentsMaintain accurate repair orders and service records using dealership systemsPromote customer satisfaction and encourage feedback through surveysWhy Ken Garff?We may look like other dealerships on the outside, but it's what happens inside that makes us different. We believe our people are our greatest asset, and we succeed by listening, supporting one another, and building trust with our customers and teammates.If you're ready to join a team that values your contributions, invests in your growth, and believes great service starts with great people, apply today and help us continue reinventing the automotive experience.