Salesforce Software Development Manager

Job Description

Job Description

Tier4 Group seeks an experienced Salesforce Software Development Manager to lead Agile development teams delivering scalable, high-quality Salesforce solutions that support key business objectives. This role combines people leadership, technical oversight, and delivery management to ensure successful execution across the Salesforce ecosystem.

The ideal candidate has strong Salesforce expertise, experience leading software development teams, and a passion for driving continuous improvement, technical excellence, and team growth.  This is a direct hire hybrid opportunity that will report onsite to Alpharetta GA office location 2-3 days/week. NO VISA SPONSORSHIP OR TRANSFERS.

ResponsibilitiesTeam Leadership & Delivery

• Lead, mentor, and develop one or more Agile Salesforce development teams.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Establish performance expectations, provide coaching, and support career development.
• Partner with Product Managers, Architects, QA, and DevOps teams to deliver business priorities successfully.
• Identify and proactively remove project risks, blockers, and delivery challenges.

Salesforce Development

• Oversee the full software development lifecycle, from planning and design through deployment and support.
• Lead development efforts across Sales Cloud, Service Cloud, Data Cloud (Data 360), and Marketing Cloud.
• Drive adoption of Salesforce best practices, DevOps processes, code quality standards, and testing strategies.
• Evaluate and promote the use of Salesforce native functionality before custom development.
• Ensure solutions are scalable, maintainable, and aligned with business needs.

Agile Project Management

• Collaborate with stakeholders to define priorities, roadmap initiatives, and sprint goals.
• Lead Agile ceremonies, including sprint planning, standups, reviews, and retrospectives.
• Monitor team performance, delivery metrics, and project progress.
• Ensure accurate estimation, resource planning, and timely delivery of commitments.
• Communicate project status, risks, and key performance metrics to leadership.

QualificationsRequired

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
• 7+ years of Salesforce development and configuration experience, including Sales Cloud and Service Cloud.
• 3+ years of experience leading Salesforce, CRM, or software development teams.
• Salesforce Administrator Certification or Salesforce Platform App Builder Certification.
• Experience with Salesforce DevOps tools such as Copado, Gearset, Salesforce DevOps Center, Salesforce DX, Jenkins, or GitHub Actions.
• Strong understanding of Agile methodologies and software development best practices.
• Experience with CI/CD, automated testing, version control, and release management.
• Excellent leadership, communication, stakeholder management, and problem-solving skills.
• Proven ability to manage multiple priorities in a fast-paced environment.

Preferred

• Additional Salesforce certifications.
• Experience supporting enterprise-scale Salesforce environments.
• Experience with Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud.

Knowledge & Skills

• Deep understanding of Salesforce platform capabilities, integrations, security, and scalability.
• Strong Salesforce DevOps and application lifecycle management expertise.
• Ability to translate business requirements into scalable technical solutions.
• Strong analytical and troubleshooting skills in complex environments.
• Experience building and leading high-performing technical teams.
• Excellent organizational skills, attention to detail, and customer-focused mindset.
• Ability to work effectively with both technical and non-technical stakeholders.
• Commitment to continuous improvement and operational excellence.