IT Support Technician, Santa Clara, CA

IT Support Technician

WE'RE HIRING FOR A MAJOR GLOBAL SPORTING EVENT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for proactive and enthusiastic IT Support Technicians to join a historic project. This is a unique opportunity to work behind the scenes at a premier stadium in a fast-paced, supportive team environment where your contribution will be critical to a world-class event.

Location: Levi's® Stadium — Santa Clara, California

About the Role

We are seeking enthusiastic and highly motivated IT Support Technicians to join the global technology delivery team for the largest sporting tournament in the world. This is a unique, once-in-a-lifetime opportunity to work behind the scenes of a major international event, ensuring mission-critical technology operates flawlessly in fast-paced, high-pressure environments. You will be part of an international team providing on-site IT support at Levi's® Stadium for a historic global sporting event in 2026. This role is ideal for current students and recent graduates eager to launch their careers with hands-on, real-world experience.

Key Responsibilities

• Provide on-site IT support for Lenovo hardware and associated technologies before, during, and after the tournament.
• Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end-user devices.
• Perform break/fix troubleshooting quickly and efficiently under time-critical conditions.
• Support event operations teams and technical staff with professionalism.
• Follow defined incident, escalation, and change management procedures.
• Assist with pre-event setup, live event operations, and post-event activities.
• Work collaboratively with international teams, vendors, and stakeholders.

Requirements

Required Skills & Experience

• Foundational experience or strong academic background in IT support, desktop support, or a related field.
• Understanding of Windows OS (Windows 10/11) and basic networking concepts.
• Ability to perform hardware troubleshooting and resolve technical issues.
• Strong communication skills and a customer-focused mindset.
• Comfortable working in busy, high-energy environments.
• Willingness to work flexible hours, including evenings, weekends, and event days.

Personal Attributes We're Looking For

• Enthusiastic, proactive, and eager to learn.
• Calm, reliable, and adaptable under pressure.
• Team-oriented with a positive, can-do attitude.
• Passionate about technology and live events.
• Excited to support a world-class sporting occasion.

Eligibility & Availability

• Legal right to work in the United States.
• Full availability during the key tournament period (approx. end of March – end of July 2026).
• This is a temporary project role.
• Ability to work at Levi's® Stadium in Santa Clara, California.

Benefits

A competitive hourly rate. A unique opportunity to learn from experienced professionals on our global team. Hands-on experience with enterprise technology in a major event setting. Exposure to global operations and international professional teams. A career-defining addition to your CV.

How to Apply

Ready to launch your career with a world-class event? We are actively hiring talented and motivated individuals, including recent graduates. Apply now to secure your spot on this historic project!