Campaign Quality Assurance Specialist

Campaign Quality Assurance Specialist The Campaign Quality Assurance Specialist is a critical member of the Client Services team, responsible for ensuring the accuracy, consistency, and integrity of campaign setup, execution, and documentation across multiple clients. The QAS works closely with Account Coordinators and receives oversight from Account Managers or Supervisors, with direct quality reporting to the ICS Operations Manager. This role ensures that campaign details are thoroughly vetted and compliant with internal standards and client-specific requirements. This is a detail-intensive role designed for someone who thrives on catching the small things before they become big issues, helping safeguard quality in a fast-paced, high-volume environment. Participate in onboarding and training on our proprietary media planning and buying platform, Vantage Point, including how to access and interpret critical campaign details, under the guidance of the Quality Control Operations Lead. Conduct daily or rotating audits (depending on team volume) of client materials, reports, and campaign documents across assigned accounts. Reports may be in Vantage Point, Excel, PowerPoint, and/or PowerBI. Review and confirm the accuracy of key campaign elements including: Creative flighting and allocations Budget entries and pacing Traffic instructions and upfront flighting Holiday/airing restrictions Buying restrictions and separation requirements Buy details across media types Document all audit results clearly, including date/time of check, and escalate any discrepancies to the ICS Operations Manager with AM/AS CC'd Collaborate with Account Coordinators on campaign QC, while ensuring all reviews are approved by designated AM or AS Complete formal error documentation reports for any issues that reach market, including timelines, severity assessment, and resolution proposals Partner with the ICS Operations Manager and New Innovator Operations role to test and implement efficiency solutions, including piloting AI tools and automations within VP Support process innovation and workflow refinement through collaboration and feedback loops with cross-functional teams Assist with other projects/account management needs on an ongoing basis including (but not limited to): media schedules, pre-logs, call forecasting, and media performance reports Participate in training sessions and maintain up-to-date knowledge of internal tools, client requirements, and compliance standards Who You Are: Minimum Requirements: Meticulous attention to detail and exceptional organizational skills Strong sense of accountability and process ownership Ability to identify issues proactively and communicate them clearly Comfortable working independently within a structured framework Thrive in a fast-paced environment with shifting priorities You are self-motivated; inquisitive, proactive & strong initiative (learns/ask questions, applies, grows) Preferred Education, Experience, and Skills: 1–2 years of experience in a media, operations, traffic, or auditing role preferred Proficiency in Microsoft Excel and PowerPoint; familiarity with media or reporting tools a plus Experience reviewing structured documentation (schedules, budgets, reports, etc.) Interest in operational innovation, systems thinking, and QC methodologies Bachelor's degree in business, Marketing, Advertising, or a related field preferred but not required Who We Are: Build the Business. Build the Brand. At Havas Edge we influence people to act by combining multi-channel marketing and commerce, plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our clients' brands. We are an award-winning, international, performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel; a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast, and media domains, we help our clients build their businesses and brands - in that order. Havas Edge is part of the Edge Performance Network (EPN), a full-service, global performance marketing network. The EPN offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning, and buying across all channels, as well as the industry's best attribution and modeling capabilities. We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; London, UK; Los Angeles, CA; and Paris, FR. Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. CSA (Institut d'Études