Customer Program Manager

Customer Program Manager Long Beach, California At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us. About the Team: Relativity Space pioneered large-scale additive manufacturing with our Terran 1 rocket, the largest 3D-printed object to fly. Now a distinct business unit within Relativity, Horizon Manufacturing Technologies is advancing next-generation manufacturing for aerospace and beyond. The team operates at the frontier of manufacturing innovation, where creativity meets capability. This is an environment where cutting-edge R&D is put into production, industrializing advanced manufacturing capabilities to solve customer problems. You'll work alongside welders, robotics engineers, data scientists, and systems engineers at the intersection of hardware and software, creating an end-to-end additive manufacturing platform that serves a wide variety of applications. From exploring new materials to unlocking faster print speeds, to designing complex, organic geometries that can't be built any other way, it's high-impact work that sets the foundation for the future of advanced manufacturing. About the Role: Lead complex programs from kickoff through delivery, partnering with engineering, operations, supply chain, and customers to execute against cost, schedule, and technical objectives. Translate customer requirements and program goals into actionable plans, driving alignment across cross-functional teams and maintaining visibility into progress, risks, and dependencies. Serve as the primary interface between technical teams, leadership, and customers, facilitating technical reviews, communicating program status, and enabling timely decision-making. Own program execution by maintaining integrated schedules, preparing customer-facing status reports, coordinating and reviewing technical deliverables, and ensuring clear, accurate communication throughout the program lifecycle Own the commercial and operational success of assigned programs, maintaining accountability for budgets, forecasts, customer commitments, contract execution, schedule performance and overall program profitability. Drive program governance by managing requirements, configuration and change control, risk mitigation, and compliance with quality and regulatory standards. About You: Bachelor's degree in Engineering, Business, Program Management, or a related technical field. 3+ years of experience managing multiple technical programs in aerospace, defense, advanced manufacturing, or another highly regulated engineering environment. Demonstrated ability to lead cross-functional teams and influence technical and business stakeholders without direct authority. Proven ability to influence technical decisions and align diverse stakeholders around common objectives. Exceptional technical writing and communication skills, with experience developing customer-facing reports, reviewing technical documentation, and translating complex engineering concepts into clear, actionable communication. Excellent commercial and financial awareness, with experience framing decisions in terms of cost, timing, risk and performance. Nice to haves but not required: Experience with additive manufacturing, advanced manufacturing, or new product development. Working knowledge of quality and regulatory standards such as AS9100, ISO 9001, ITAR/EAR, DFARS, or NIST 800-171 Project Management Professional Certification (PMP) Knowledge of materials, manufacturing, operations and additive manufacturing standards. At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors. Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here. Hiring Range: $104,000 - $156,000 USD We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.