Inside Sales Consultant

Job Description

Job Description

Who We Are

RESAWN TIMBER CO. is a leading manufacturer of high-quality, thoughtfully designed wood products for architectural and design applications. Our success is built not only on the products we create, but on a culture centered around quality, innovation, stewardship, relationships, leadership, balance, and fulfillment. We believe how we work matters, and we encourage employees to take ownership, collaborate across departments, continuously learn, and contribute ideas that help make the company better.

The Inside Sales Assistant position is an excellent opportunity to build a strong foundation in sales, customer service, architecture and design, and the building materials industry. You'll gain hands-on experience supporting customers and our sales team while learning our products, processes, and how projects move from initial inquiry through completion. For someone who demonstrates initiative, strong communication, and a desire to grow, this role can provide a pathway toward increased responsibility and future opportunities within Inside Sales, Sales Support, Project Management, Specification Sales, and other areas of the organization. We value promoting and developing talent from within and want this position to be more than just a job—it can be the starting point for a long-term career with RESAWN.

Employment Status: Full-Time

Reports To: Sales Management

Territory: Uncovered U.S. and Canadian Markets

Position Summary

The Inside Sales Consultant is responsible for developing and closing business within RESAWN’s uncovered sales territories. An uncovered territory is any market in the United States or Canada that is not currently assigned to a Specification Consultant or Independent Sales Representative.

Territory assignments may change as RESAWN expands or adjusts its sales coverage.

The Inside Sales Consultant owns the sales process within assigned markets, from lead qualification and business development through quoting, pipeline management, and closing. Revenue will be generated through a combination of inbound opportunities and proactive, self-generated business development, with support from the Marketing team.

Success in this role is measured by achievement of revenue goals, effective pipeline development and management, forecast accuracy, key sales activity metrics, and a high level of service to both external customers and internal teams.

Key Responsibilities

Sales & Business Development

• Develop and manage sales opportunities within assigned uncovered territories.
• Qualify inbound leads and determine appropriate project pathways based on project scope, timing, budget, and decision-making process.
• Proactively identify and develop new business opportunities through outbound prospecting and market research.
• Re-engage existing customers, prospects, and open opportunities to determine project status and advance actionable next steps.
• Build relationships with architects, designers, builders, installers, dealers, and other relevant project stakeholders.
• Conduct company capabilities and product presentations, both virtually and in person when applicable.
• Conduct approved Continuing Education Unit (CEU) presentations and facilitate applicable AIA credits.
• Represent RESAWN at local industry events, meetings, and other business development opportunities.
• Visit customer offices and project sites when appropriate.

Pipeline & CRM Management

• Maintain an accurate and current sales pipeline in HubSpot.
• Document customer communications, project information, lead qualification, and next steps in the CRM.
• Consistently advance qualified opportunities through established deal stages.
• Maintain accurate revenue forecasts and communicate changes, risks, and opportunities to Sales Management.
• Ensure new companies, contacts, and relevant project information are accurately entered and maintained in the CRM.
• Coordinate with Marketing to support targeted campaigns and business development initiatives.

Quoting & Project Support

• Prepare and assist with project quotations, formal estimate requests, and revisions to pricing documents.
• Work directly with Technical Services on custom product and custom quote requests.
• Coordinate with internal teams to ensure customers receive timely, accurate information throughout the sales process.
• Maintain appropriate follow-up on quotations and active projects through close, loss, or other defined resolution.

Product & Industry Knowledge

• Complete the initial two-week onboarding program and participate in ongoing sales and product training.
• Develop a strong understanding of reSAWN's products, capabilities, applications, brand story, and value proposition.
• Maintain working knowledge of the architecture, design, construction, and building materials industries.
• Continuously develop the product and technical knowledge necessary to confidently guide customers and project teams.

Performance Expectations

The Inside Sales Consultant will be assigned an annual revenue goal and supporting Key Performance Indicators (KPIs). Performance will be measured through:

• Revenue generated within assigned territories
• Qualified pipeline value and pipeline growth
• Forecast accuracy
• Lead response and follow-up
• Opportunity conversion and close rates
• Outbound business development activity
• CRM accuracy and completeness
• Customer responsiveness and service
• Execution of presentations, CEUs, events, and other business development activities

Qualifications

Required:

• Minimum 2 Years of direct selling experience
• Strong communication, presentation, and relationship-building skills
• Self-motivated and comfortable proactively developing new business
• Strong organizational skills and ability to manage multiple active opportunities
• Ability to communicate professionally with customers and internal teams
• Comfortable learning technical product information and applying it to customer needs
• Proficiency with CRM systems and standard business software
• Ability to work independently while collaborating effectively across departments

Preferred:

• Experience with architecture, interior design, construction, building materials, or related industries
• Experience using HubSpot or a comparable CRM
• Experience working with architects, designers, contractors, builders, or other construction-industry professionals

Travel

Occasional travel may be required for customer meetings, project site visits, presentations, industry events, training, and other business development activities.

Compensation

Compensation consists of a $55,000.00 base salary plus commissions based on revenue.

Specific revenue targets, commission structure, incentive eligibility, and applicable compensation terms will be communicated separately.