Automotive Parts Sales Consultant

Job Description

Job Description

What You’ll Handle

As an Automotive Parts Sales Consultant, you ensure customers and internal teams receive the correct parts quickly, accurately, and with clear communication. This role exists to support service while delivering a professional counter and phone experience.

Key responsibilities include assisting retail and shop customers with parts selection; quoting and answering phones; reviewing repair orders for accuracy and aligned pricing; pulling, filling, tagging, and staging orders for pickup, shipment, or delivery; tracking special orders and backorders; locating out-of-stock items and coordinating emergency orders; billing internal requests to repair orders; processing payments, charge authorizations, returns, and credits; maintaining orderly records and a clean counter area; and participating in available training and product updates.

Required qualifications:
- Minimum 2 years of automotive parts sales experience
- Strong reading/writing communication and one-on-one customer presentation skills
- Solid practical problem-solving skills

Apply today to bring your parts expertise to a high-standard, customer-focused team. Benefits Package

Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; Paid Time Off; and Employee Discounts.

A Typical Shift

You’ll rotate between counter and phone interactions, then transition to focused time verifying pricing details, checking order status, and coordinating timing with service and body shop partners. The pace moves with repair schedules—expect quick pivots, short check-ins to confirm arrivals, and steady follow-through so nothing slips. Throughout the day you’ll keep records organized, maintain a clean workspace, and carve out time for brief training or product update reviews before closing out pending items for the next day.