Manager, Talent Acquisition & Recruiting Operations
MortgagePros, LLC
Position Summary
The Manager, Talent Acquisition & Recruiting Operations is responsible for leading recruiting team performance while driving strategic talent initiatives. This role focuses on optimizing recruiting effectiveness through data-driven metrics, managing high-impact hiring efforts, and building strong partnerships across leadership and HR functions. The position plays a key role in continuous process improvement and enhancing the overall talent acquisition strategy.
Key Responsibilities
Team Leadership & Performance Management
- Manage and support the recruiting team to ensure high performance, accountability, and alignment with organizational goals
- Coach and develop team members to improve recruiting effectiveness and candidate experience
- Monitor team productivity, workload distribution, and hiring outcomes
Recruiting Strategy & Execution
- Lead recruitment efforts for higher-level, critical, and hard-to-fill positions
- Oversee and manage the employee referral program to drive quality candidate pipelines
- Ensure consistency and effectiveness in sourcing, screening, and hiring practices
Metrics & Reporting
- Develop, implement, and maintain actionable metrics to track recruiting effectiveness
- Analyze data and provide insights on key hiring indicators (time-to-fill, quality of hire, pipeline health, etc.)
- Use reporting to inform decision-making and improve recruiting strategies
Partnership & Collaboration
- Build and maintain strong partnerships with business owners and senior leadership to understand hiring needs
- Collaborate closely with HR functional areas (e.g., HR Business Partners, Compensation, Learning & Development) to align talent strategies
- Act as a trusted advisor to leadership on talent acquisition trends and best practices
Process Improvement
- Identify opportunities to streamline recruiting processes and improve efficiency
- Implement best practices and tools to enhance candidate experience and recruiter productivity
- Drive continuous improvement initiatives within talent acquisition operations
Additional Responsibilities
- Handle various recruiting and HR-related tasks as assigned
- Support strategic workforce planning and organizational growth initiatives
Qualifications
Required
- Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
- 5+ years of experience in recruiting or talent acquisition, including leadership responsibilities
- Proven experience managing full-cycle recruitment, including senior-level hiring
Preferred
- Experience developing recruiting metrics and analytics
- Strong business acumen and ability to influence senior stakeholders
- Experience working cross-functionally within HR
Key Competencies
- Leadership & team development
- Strategic thinking and problem-solving
- Data-driven decision-making
- Strong communication and relationship-building skills
- Process improvement and operational excellence
Work Environment
- Collaborative, fast-paced environment with a strong focus on results and continuous improvement
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