Quality Engineer

Reports To : Quality Assurance Manager with dotted line to CFT Team Lead

Direct Reports: No Direct reports for this role

Summary

Quality Engineer responsibilities include the development and maintenance of AS9100/ISO9001 QMS system. Other responsibilities will include the coordination of QC teams, resolution of product issues, and customer support.

Job Responsibilities

• Maintaining and improving the ISO9001 and AS/EN9100 policies and procedures including internal audits
• Perform APQP (FAI, PPAP, PFMEA, etc.)
• Planning, Conducting, Tracking and Reporting all QMS audit activities
• Analysis of internal (trends, scrap, SPC, etc..) and customer to drive actions focused on continuous improvement
• Develop timelines and ensure timely completion of all quality requirements/documents
• Liaison with Customers during visits, builds, NPI activities, process/system audits
• Ensure great customer relations are developed and maintained
• Provide written technical responses to customers on quality issues as well as performing ongoing reporting to customers
• Clearly and consistently communicate customer Quality expectations to the Organization
• Lead/ coordinate cross-functional NPI teams on product launches, apply lessons learned to continuously improve the NPI process
• Assisting or Leading cross-functional team to investigate quality issues and recommend technical solutions - be the Quality champion for CI activities
• Quality background to include CAPA problem solving and root cause analysis
• Strong mechanical aptitude and willingness to conduct and/or participate in internal training programs and attend external training as required
• Strong verbal and written communication skills with demonstrated diplomacy and professionalism
• Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
• Conviction to improve personally and support continuous improvement in the department and company as a whole
• High level of personal integrity
• Professional/mature demeanor under stressful situations
• Ability to work in a fast-paced environment - effective time management skills
• Must be able to work with little supervision; must be self-directed while having the ability to work seamlessly within a cross functional team environment

Work Conditions

• Some travel may be required
• Ability to attend and conduct presentations
• Manual dexterity required to use desktop computer and peripherals
• Overtime as required

Requirements

• Minimum of three years in Community College with Technology diploma or an Engineering degree preferred.
• 5-10 years as a QE or related role in Quality Assurance within a machine shop environment preferred
• ISO9001 - 2015 Lead Auditor Certification/accreditation preferred
• Ability to read blueprints and proven competency with standard metrology tools

• Intermediate level computer skills using MS Office Suite of programs
• Close working knowledge of GD&T requirements