District Manager- 12 Hotels
$100k - $135kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
$100,000 to $135,000 Annually
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
- Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
- Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
- Well-developed planning and organizational skills.
- Strong leadership skills to oversee multiple properties.
- Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
- Must possess analytical ability and skills
- While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
- While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate.
- Requires a minimum of four years hospitality management experience.
- Two years of multi-property level hotel experience required.
- Must have a valid driver's license and successfully pass a motor vehicle check.
- 4-year degree highly preferred
$100,000 to $135,000 Annually
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the District Manager- 12 Hotels in Danvers, MA vacancy
$100k - $135k
...PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum... ...application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and... ...of SMART action plans while working with hotel General Managers to drive desired results...SuggestedMinimum wageTemporary workLocal areaFlexible hoursNight shiftESA Management, LLC
Beverly, MA2 hours ago- ...Guest Housing has several openings for Housekeeping positions. We manage 60 units across campus and need to make sure they are in top... ...inventories in apartments. If you like to clean and are available 6–12 hours per week, we are the department for you. Referrals increase...SuggestedInternship
Gordon-Conwell Theological Seminary
South Hamilton, MA2 days ago - ...Scholarships for Yourself and Family Members Are you looking for work that can accommodate early mornings or late nights? Be a Restaurant Manager! Apply Today! We are looking for Full Time Restaurant Managers to join our Burger King Team! We offer Daily Pay! An on-demand pay...SuggestedDaily paidFull timeTemporary workAll shiftsFlexible hoursShift workNight shiftEarly shift
Mastoran
Beverly, MA2 days ago $33.62 per hour
...video: Responsibilities Your Leadership Impact As Area Director, you will: Supervise Residence Directors and oversee performance management, coaching, and staff development Guide hiring processes and provide leadership-level orientation and onboarding support Oversee daily...SuggestedFull timeSeven Hills Foundation
Middleton, MA2 days ago- ...SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes... ...energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
- ...line in the United United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines... ...environment that is subject to constant motion. Ability to work around 12 hours per day. Ability to assist in the event of an on‑board...Daily paidFull timeWork at officeLocal areaImmediate startHome officeFlexible hoursShift work
$19 - $19.5 per hour
Company Description Company Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment...Hourly payFull timeTemporary workLocal areaImmediate startWeekend work$17.71 - $21.51 per hour
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research...Hourly payPart timeRemote workShift workAfternoon shift$80k - $95k
...and effectiveness of medical practice operations. The incumbent is responsible for the overall coordination, planning, financial management, evaluation, and monitoring of the day-to-day operations of the medical centers, including hands-on participation in all medical...Work at officeLocal areaImmediate startBrooksby Village by Erickson Senior Living
Beverly, MA1 day ago- ...for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift
- ...gather leads from established internal partners, and assess buyer needs to present the best ADP solutions.You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the...
$65k - $80k
...with the Executive Director and school leadership, the Facilities Manager provides operational leadership for CCCBSD’s campus facilities,... ...grounds, two residential properties, and fleet of approximately 12 organizational vehicles. This role ensures that CCCBSD’s physical...Full timeFor contractorsSummer workCasual workSeasonal workWork from homeMonday to FridayAfternoon shiftThe Children's Center for Communication
Beverly, MA2 days ago$26 - $29.5 per hour
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Assistant Branch Manager Retail Manager Danvers, MA, US 4 days ago Requisition ID: 2140 Salary Range: $26.00 To $29.50 Hourly Compensation for this...Hourly pay$17.5 - $30.2 per hour
...procedures and policies. Strong demonstrated organizational and time management skills. Excellent interpersonal, motivational, team building,... ..., and operations-related applications. Desired Work Experiences 12+ months retail experience. Physical Requirements / Working...Hourly payFull timePart timeWork experience placementSeasonal workWork at officeFlexible hoursNight shiftWhole Foods Market IP. L.P.
Melrose, MA2 days ago$60k - $65k
...Job Description Job Description Beauport Hotel is a premier waterfront destination in Gloucester, where intimate celebrations and... ...exceptional service. We are looking for an experienced Event Sales Manager to join our Events team and guide every event from first inquiry...Contract workWork at officeRelocation packageFlexible hoursWeekend workBeauport Hotel Gloucester
Gloucester, MA4 days ago$65 - $75 per hour
...federal, state, and local legal and professional requirements - Providing continuity of care by developing and implementing patient management plans. - Experience/knowledge of TRT, Peptides, and ED is a huge plus. Qualifications: Experience in a related field,...Hourly payFull timePart timeLocal areaShift workDay shiftGameday Men's Health
Peabody, MA4 days ago- ...experience and the ability to follow instructions and safety guidelines. Duties include cleaning public areas and resident rooms, managing cleaning supplies, and reporting safety concerns promptly. This position offers a dynamic work environment where attention to detail...Part time
Rehabcentre
Beverly, MA1 day ago - Homemaker Employment Type: Full-Time / Part-Time / Per Diem Industry: Homemaker Job Number: 6840 Pay Rate: $19/hr Job Description Homemaker/Caregiver Peabody, MA Anodyne is seeking hard-working, caring individuals to join our team! The Homemaker is a responsible individual...Weekly payDaily paidFull timePart timeFlexible hours
Anodyne Corporation
Peabody, MA1 day ago - PACS Group, Inc. is looking for a part-time Housekeeper at Beverly Hills Rehabilitation Centre to maintain a clean and safe environment. Responsibilities include cleaning public areas and resident rooms, adhering to safety protocols, and providing excellent customer service...Part time
PACS Group, Inc.
Beverly, MA1 day ago $15 - $24 per hour
...to maintain the cleanliness and appearance of guest rooms and hotel areas. Housekeepers are responsible for cleaning guest rooms, making... ...for advancement into Housekeeping Supervisor or Hotel Management roles. Some hotels may also offer attendance bonuses, room quotas...Hourly payFull timeShift workWeekend workHilton
Salem, MA2 days ago$17 - $18 per hour
Housekeeping Position Location: 57 Newbury St, Peabody, MA, 01960, United States Base Pay: $17.00 - $18.00 / Hour Contact Information Name: Bhaskar Joshi Phone: (***) ***-**** Email: ****@*****.*** Description SummaryFull timeGiri Hotel Management LLC
Peabody, MA13 hours ago$15.5 - $20 per hour
...independence, dignity, and engagement. Maintain a safe, organized, and inviting household by following food safety and sanitation standards, managing kitchen operations, and collaborating with the interdisciplinary care team to provide exceptional resident-centered care....Part timeLocal areaRelocation packageFlexible hoursShift workChelsea Jewish Lifecare
Peabody, MA5 days ago- Summary Responsible for performing work aimed at preventing the spread of any diseases by thoroughly cleaning and sanitizing areas, properly disposing of hazardous waste, and efficiently sterilizing equipment and apparatuses. Does this position require Patient Care...
Salem Hospital, Inc.
Salem, MA13 hours ago $20 per hour
.... This key role helps us maintain a safe and welcoming environment. Under the supervision of the OD Coordinator, the OD Operations Manager provides operational oversight and serves as a reliable, collaborative, and professional presence in the community to support members...Hourly payPart timeInterim roleSeasonal workShift workWeekend workAfternoon shiftEarly shiftJCC Greater Boston
Andover, MA4 days ago- Acura of Peabody, part of the Lyon-Waugh Auto Group, is seeking a part-time Receptionist to be the welcoming face of our dealership. You will greet customers, answer calls, and help create a positive first impression in a busy showroom environment. This role offers a supportive...Part timeRotating shiftAfternoon shift
Lyon-Waugh Auto Group
Peabody, MA2 days ago - ...for you. We don’t just talk about culture—we live it. A Dining Room Supervisor plays a key leadership role in supporting the General Manager with the daily operations of the Front of House. This position is responsible for supervising hourly team members, ensuring a clean...Hourly payFull timePart timeShift workNight shiftWeekend work
Workstream
Reading, MA4 days ago - ...In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.Full timeWork experience placementLocal area
Giri Hotel Management LLC
Peabody, MA2 days ago $17 - $20.02 per hour
...Job Overview Under the direction of the Supervisor/Site Manager, this position performs a variety of housekeeping and administrative... ...positions when necessary to assure all areas have adequate coverage. 12. Allocate resources to provide coverage thought the facility....Work experience placementLocal areaShift workWeekend workMelrose-Wakefield Hospital
Melrose, MA13 hours ago$89.1k - $122.1k
...relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this...Local areaFlexible hoursAfternoon shiftCitizens Bank
North Reading, MA5 days ago$49k - $72k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Assistant Branch Manager Active - Regular full-time Exempt Wakefield Wakefield, MA, US 7 days ago Requisition ID: 1170 Salary Range: $49,000.00 To $72,000.0...Full timeContract workBank staffWork at officeLocal areaWinchester Savings Bank
Wakefield, MA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to District Manager- 12 Hotels. Be the first to apply!
