Senior Food & Beverage Manager (The Allis) - Soho House Chicago
$80k - $85kSoho House & Co
Allis Food & Beverage Manager Responsible for managing service, quality control, and consistent F&B experience under the direction of the General Manager. Owns daily / weekly / monthly delivery of special projects ensuring optimal member, guest, and staff experience. Develops as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. A successful F&B Manager will maximize sales and revenue through building relationships with customers and implementing opportunities that drive efficiency and effective process. Responsible for service standards, elevating member/guest experience, hiring, training, oversight of F&B staff scheduling. Main Duties Influential leader who proactively manages operations with the General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets. Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service. Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements. Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk. Engage and comply with HR (People & Development) guidelines and support recruitment efforts to attract, retain and train all new hires to be high performers with high potential. Establish targets, KPIs, schedules, policies and procedures. Drive transparency and open channels of communication that foster team awareness, ownership and accountability with emphasis on motivation and teamwork. Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations. Responsible for weekly/daily recaps that include service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk. Required Skills / Qualifications Minimum of 5+ years’ experience in a similar capacity. Detail oriented, process driven and able to problem solve in high-volume and demanding fast‑paced environments. Experience with POS (or alternative), Open Table, Opera or other hospitality driven technologies. Passionate and influential leader who positively communicates cross‑functionally and leads a team to drive efficient and effective best practices through service. Passionate about food and beverage trends and best practices and local health & safety compliancy regulations. Ability to manage personnel and meet / exceed financial targets. Guest‑oriented, service‑minded, flexible and proactive. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to make periodical fast‑paced movements required to go from one part of the property to another. Must be able to move, pull, push, carry or lift at least 30 pounds. Must be able to occasionally kneel, bend, crouch and climb as required. Must be able to perform physical activities such as lifting, cleaning and stooping. Must be able to stand, walk, lift and bend for long periods of time. Why work with us Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full‑time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match. Paid Time Off: Full‑time Employees have sick, personal, and vacation days. Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability. Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range
$80,000—$85,000 USD
#J-18808-Ljbffr Soho House & Co$85k - $95k
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