Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit

Regular Schedule: 34 hours per week. Location: Eastern Family Resource Center. Responsibilities Will be responsible for in person office assistant duties at Eastern Family Resource Center. Process incoming communications either by telephone, email, or walk-in, for scheduling patient appointments. Verify returning patient information for accuracy. Prepares patient charts with necessary paperwork. Send out upcoming appointment information to patients. Collects insurance card information and verifies eligibility when applicable. Processes patient charts following completion of appointment. Scans required document into Current EMR. Collects payments from patients, when applicable. Determines release of information according to established procedures and confidentiality. Initiates the process of purging and updating files. Greets and Directs patients and visitors. Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary. Operates office machinery such as photocopiers, calculators, scanners and printers. Other Duties Maintains simple financial and statistical records. Performs other related duties as required. Qualifications Possession of a high school diploma or an appropriate equivalent. One year typing, word processing, or secretarial experience. Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience. #J-18808-Ljbffr Baltimore County, MD