Lead AI Operations Program Manager

Lead AI Operations Program Manager Meta is seeking an AI-focused operations program leader to act as the Single Threaded Leader (STL) for AI-native transformation across every phase of product and technical operations. As a senior AI OPM, you will own the end-to-end program management of AI initiatives—from early architecture through pilot execution and scaled deployment. You will be the primary Operations interface for AI initiatives to product development, engineering, sourcing, and external supplier teams, ensuring cross‑functional alignment, on‑time delivery, and measurable operational impact. Staying at the cutting edge of AI tools and innovations, you will serve as the operational backbone for AI transformation across our NPI Product Operations technical functions. You will establish the appropriate engagement models and define roles between internal cross-functional teams and external manufacturing partners to execute AI-driven development builds leading up to ramp and mass production. Beyond program delivery, you will instill a culture of operational rigor powered by AI—establishing cadences, tracking KPIs, managing dependencies, and ensuring AI initiatives move from concept to production with speed, quality, and ethical governance. The successful candidate uses data to inform decisions and is consistently informed on emerging AI capabilities, with a proven track record of managing complex, cross-functional programs, influencing key design and architecture decisions, and translating AI strategy into executed, operationalized workflows across teams, functions, and external partners. This senior position requires expertise in program managing and deploying AI tools across manufacturing and operational domains, including supply chain, quality, and product development. You must be able to challenge process choices at the executive level while driving execution rigor at the working level. This role requires hands‑on experience managing AI-driven transformation programs with an operational background in manufacturing, supply chain, or product development, including supplier technical operations and New Product Introduction (NPI). You have a proven ability to pilot, scale, and operationalize AI solutions through disciplined program execution, integrating AI tools to optimize workflows and drive measurable impact. Act as the Single Threaded Leader (STL) for AI transformation initiatives, owning end-to-end program management from scoping and planning through execution and scaled deployment. Accountable for end-to-end manufacturing operations integration with AI tools, driving supplier readiness activities and executing development builds leading up to ramp and mass production. Establish the appropriate engagement model and define roles and responsibilities between internal cross-functional teams (Engineering, Sourcing, Quality) and external manufacturing partners. Use knowledge of AI/ML technologies and operational data to influence key design, architecture, and process decisions to meet Operations KPIs. Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, presenting options for resolution to the cross-functional executive team through new product reviews. Champion continuous improvement by integrating AI tools to optimize/redesign workflows and drive measurable impact, such as efficiency gains and quality improvements. Partner with leaders to design end-to-end workflows that integrate AI agents and automated orchestration, managing the transition from NTI to NPI. Manage program health including backlogs, sprint adherence, risk mitigation, resource allocation, and escalation management across multiple functional teams. Produce clear program artifacts—charters, roadmaps, status reports, and decision documents—that present options, tradeoffs, and risks to facilitate executive decision-making. Transition successful pilots into repeatable playbooks and hand over ongoing governance to PMO/Operations and functional owners. Minimum Qualifications Data-driven problem solving skills to address multi-dimensional problems with high levels of uncertainty across multiple functional teams. Deep experience managing integration programs and digital transformation in complex hardware, consumer electronics, or semiconductor environments. Strong operational and program management background in manufacturing, supply chain, or product development, including managing supplier technical operations. Experience communicating effectively with a broad range of stakeholders, collaborators, and clients at different levels, including influencing cross-functional executives. Track record of driving AI programs from concept through scaled deployment, with measurable operational outcomes and successful transition into the NPI phase. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies. 15+ years of experience in program management or operations leadership within hardware, manufacturing, or AI transformation environments. Preferred Qualifications PMP, PgMP, or equivalent program management certification. Proven success in driving measurable business outcomes (cycle‑time reduction, cost savings, quality improvements, risk mitigation) through structured program execution. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies. Master's in Engineering, Computer Science, Data Science, or a related field. Experience leading large-scale transformation programs that leverage AI, automation, and digital technologies in operational environments. Demonstrated ability to build and scale Centers of Excellence, PMOs, or similar structures for technology adoption and program governance. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements). Deep experience working on New Product Introduction (NPI) programs and scaling at production. Experience with advanced AI techniques (e.g., reinforcement learning, generative AI, computer vision, NLP) and their application to physical product operations. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews). Ability to travel at least 25% on-site to suppliers during critical bring-up and build activities. $199,000/year to $272,000/year + bonus + equity + benefits. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form. #J-18808-Ljbffr PMs for Hire