Director - Installation Quality Operations (IQO)

The Director – Installation Quality Operations (IQO) is responsible for leading all aspects of installation quality, execution excellence, and field performance across IGS project sites. This role ensures the successful delivery of installation activities through standardized processes, continuous quality improvement, and strong leadership of field execution teams. This role reports to Sr. Director Program management leader.

The Director drives operational rigor across installation programs, ensuring projects are delivered on time, within budget, and to the highest quality standards , while strengthening organizational capability and customer satisfaction.

This role will work in the United States on a fully remote work schedule, plus frequent travel to project sites up to ~50–70% depending on project load.

Key Responsibilities:

1. Installation Quality Leadership

• Provide overall leadership for installation quality across all project sites

• Establish and enforce installation standards, procedures, and best practices

• Drive audit processes to ensure adherence to quality expectations

• Monitor defect trends and implement corrective/preventive actions

• Ensure consistent deployment of inspection and quality tools across projects

2. Project Execution Oversight

• Oversee installation execution across multiple concurrent projects

• Validate project readiness, including installation sequencing, schedules, and resource plans

• Ensure adherence to cost, schedule, and quality targets throughout execution

• Manage critical escalations and resolve execution challenges proactively

• Partner with Program Management and Engineering for seamless project delivery

3. Process & Standards Governance

• Own development, deployment, and enforcement of installation procedures (mechanical, electrical, commissioning)

• Standardize installation practices across all project sites

• Drive compliance with IQO processes, tools, and reporting systems

• Lead initiatives to digitize and automate installation tracking and reporting

4. Customer Engagement & Interface

• Serve as senior escalation point for installation-related customer issues

• Lead & support customer meetings for:

• Installation progress and quality reviews

• Punch list and closeout discussions

• Ensure strong customer communication and alignment throughout execution

• Drive customer satisfaction and accountability at project sites

5. Continuous Improvement & Operational Excellence

• Lead post-project reviews and lessons learned processes

• Drive continuous improvement initiatives across installation operations

• Implement data-driven insights from audits and dashboards

• Improve first-pass yield, reduce rework, and enhance execution efficiency

6. Organization Leadership & Talent Development

• Lead and develop the IQO organization, including:

• Field Service Managers

• Supervisors and Site Leads

• Drive hiring, training, and capability development of installation teams

• Build a strong leadership pipeline and succession plans

• Foster a high-performance, safety-first, and accountability-driven culture

7. Strategic Initiatives & Transformation

• Support and scale self-install / hybrid installation models

• Drive improvements in cost efficiency, agility, and execution control

• Enhance operational visibility through dashboards and reporting tools

• Lead organizational and process transformation initiatives within IQO

Key Deliverables / Success Metrics

• On-time project completion and schedule adherence

• Installation cost performance vs. budget

• Customer satisfaction and acceptance metrics

• Installation quality metrics (e.g., defect rates, audit pass rates)

• First-pass yield and rework reduction

• Talent development and retention within IQO organization

MUST HAVE:

• Bachelor’s degree in engineering, Operations, or related field

• 20+ years of experience in:

• Industrial installation / commissioning

• Material handling systems (e.g., conveyor systems)

• 5+ years of leadership experience managing large field teams

• Strong knowledge of installation practices, quality systems, and field execution

• Experience managing multi-site, complex project environments

WE VALUE:

• Experience in IGS / automation / logistics systems installation

• Strong understanding of subcontractor management and field execution models

• Experience with quality tools, audit systems, and digital dashboards

• Lean / Six Sigma certification or operational excellence experience

Leadership Competencies

• Strategic thinking and execution focus

• Strong problem-solving and decision-making skills

• Ability to lead large, distributed field teams

• Customer-centric mindset with strong communication skills

• Change leadership and continuous improvement orientation

Working Conditions

• Exposure to field/industrial environments

• Collaboration across cross-functional teams (PM, PMO, PCO, Engineering, Sourcing, C&E and Customers)

Intelligrated is currently unable to consider applicants who would require current or future sponsorship for employment authorization for this position. Candidates must be authorized to legally work in the United States without current or future sponsorship requirements.

BENEFITS​

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: BENEFITS AT HONEYWELL​

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

PAY EQUITY

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $183,000- $229,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $183,000- $229,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.