Senior Customer Operations Manager
Uline Shipping Supplies
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
- ...gain the experiences you have always wanted, we want to work with you! Client Accounting Services Tax Accountant Senior Accountant Accounting Manager Will handle the accounting, payroll tax, bookkeeping, consulting for multiple small business. Will also...SeniorPermanent employmentFull time
CPS
Ingleside, IL12 hours ago - ...Senior Corporate Recruiter Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Are you a seasoned recruiter who... ...quality active and passive candidates. Work with hiring managers and HR partners to align on talent needs and qualifications to...Senior
Uline, Inc.
Wilmot, WI16 hours ago $150k - $200k
...Senior Regional Safety Manager Pay from $150,000 to $200,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Safety sets the standard at Uline. From the work environment to comprehensive training and procedures, we invest...SeniorUline, Inc.
Trevor, WI16 hours ago- ...Senior Human Resources Business Partner Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 At Uline, our people make the difference. As a Senior HR Business Partner, you’ll shape strategies to attract top talent, develop leaders, and strengthen high...Senior
Uline, Inc.
Salem, WI16 hours ago - ...Senior Income Tax Accountant Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you astute in accounting... ...our US S-Corporation, partnership and individual tax returns. Manage tax returns, related schedules and reports as well as estimated...Senior
Uline, Inc.
Bassett, WI16 hours ago - ...Senior Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an expert at translating... ...high-visibility initiatives that influence company strategy, customer experience and operational efficiency. Minimum Requirements...Senior
Uline, Inc.
Antioch, IL16 hours ago - ...Senior International Trade Compliance Specialist Corporate Headquarters 12575 Uline... ...import entries. Respond to inquiries from customs brokers, government agencies, internal... ...licenses and government agency requirements. Manage trade compliance programs, including...Senior
Uline, Inc.
Trevor, WI16 hours ago $115k - $150k
...Senior SQL Server Administrator Pay from $115,000 to $150,000 per year 2200 S. Lakeside Drive, Waukegan, IL 60085 Are you... .../ database applications as well as upgrade and patch database management systems. Guide and develop the database administration team....SeniorLocal areaUline, Inc.
Camp Lake, WI16 hours ago- ...Senior Mechanical Engineer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie... ...portfolio of 55+ first-class facilities operate safely and efficiently. Careers Packed... ...appropriate project labor, materials and costs. Manage construction budgets and ensure accurate,...SeniorFor subcontractor
Uline, Inc.
Salem, WI16 hours ago - ...Senior Statistical Programmer We are seeking a highly motivated and qualified individual to join our Clinical Department as a Senior... ...Review or author SDTM and ADaM specifications and datasets. Manage CROs, including reviewing or validating statistical deliverables...SeniorShift work
Katalyst HealthCares & Life Sciences
Antioch, IL3 days ago - ...Senior Quality Technician Job Summary: Under the direction of DeltaHawk'... ...assigned. Write CMM programs and provide operational support for engine R&D, FAA... ...MS Office Excel skills and computer file management Must be able to lift 40 lbs to work bench...Senior
DeltaHawk Engines, Inc.
Antioch, IL1 day ago - ...Fischer Paper Products National Account Manager - Foodservice & Non-foodservice... ...solutions serving nationally recognized customers within the foodservice industry. Backed... ...generations of expertise, we are committed to operational excellence, long-term partnerships, and...Contract workCasual workWork at office
MRA - The Management Association
Antioch, IL5 days ago - ...Customer Data Coordinator Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Do you have an eye for detail and the ability to think big picture? Then you belong at Uline! Join us as a Customer Data Coordinator to help our 120+ person Advertising and Marketing...Work at officeLocal area
Uline, Inc.
Antioch, IL16 hours ago - ...Senior Vice President, Commercial Lending Manager About the Company Well-regarded banking organization Industry Banking Type Privately Held... ...and who can effectively manage a team to ensure customer retention and performance. Travel Percent Less...SeniorWork at office
Confidential
Johnsburg, IL2 days ago - ...Responsibilities: Support the Senior Director in developing and executing regional regulatory strategies for QOL initiatives... ...the Senior Director and Associate Director. Contribute to managing regulatory risks and opportunities related to QOL initiatives...Senior
Katalyst Healthcares and Life Sciences
Richmond, IL3 days ago - ...Senior Care Champion We are seeking a compassionate and dependable Senior Care Champion to provide high-quality care and support to seniors in an assisted living setting. The ideal candidate is patient, attentive, and passionate about helping seniors maintain their...SeniorFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
Open Arms Solutions
Lake Villa, IL9 hours ago $115k - $150k
...employment visa at this time. About the Role We are seeking a Senior Process Engineer to lead the design and execution of complex... ..., and schedule targets Client & Project Interface Lead customer technical discussions Support proposals, estimates, and design...SeniorFull timeRelocationWork visaKrones Process Group North America LLC
Salem, WI6 hours ago$33 - $35 per hour
...Biosystems, one of Danaher's ( 15+ operating companies, our work saves... ...everything possible. The Senior Histotechnician - Quality... ...while supporting the Quality Management System (QMS), including ownership... ...technology. We partner with customers across the globe to help them...SeniorHourly payDanaher Corporation
Richmond, IL5 days ago$34 - $38 per hour
...Senior Warehouse Associate - Overnights Pay from $34 to $38 per hour with significant growth and earning potential! Includes $... ...quality. Load outbound trailers with Uline product for our customers. Give it your all - EVERY DAY! Minimum Requirements...SeniorHourly payFull timeShift workNight shiftUline
Bristol, WI4 days ago$30 - $34 per hour
...Senior Warehouse Associate Pay from $30 to $34 per hour with significant growth and earning potential! Wisconsin Distribution... ...prioritize your health. Position Responsibilities Pick customer order items and package them for same day shipping. Load...SeniorHourly payFull timeMonday to FridayDay shiftUline
Bristol, WI1 day ago- ...in full compliance for assigned areas across a multiple shift operation in a union or non-union environment. Ensures employee safety,... ...and other requirements and standards. This is accomplished by managing up to five teams, driving continuous improvement through TPM,...SeniorTemporary workShift workWeekend work
Nestle
Burlington, WI4 days ago - ...driven, positive leader who thrives on helping small business owners achieve their goals, we want to talk to you. As an Account Manager , you'll play a crucial role in managing client relationships, leading tax compliance efforts, and driving business development-...Temporary work
Kaizen CPAs + Advisors
Antioch, IL12 hours ago $55k
...commercial relationships with property managers, apartment complexes, multi-story... ...= strong referral pipeline Strong operations team supports you so you can focus on selling... ...professionally and spiritually through serving our customers, communities, and each other....Local areaWork from homeFlexible hoursAfternoon shiftPuroClean
Burlington, WI6 hours ago- ...conditions resulting in property damage. We operate with a ‘servant-based leadership’... ...professionally and spiritually through serving our customers, communities, and each other. Job... ...hiring decisions will be made by the management of this franchisee. All inquiries about...Work at officeWork from homeFlexible hours
PuroClean of Burlington
Burlington, WI1 day ago $90k - $120k
...Selling Digital Marketing solutions through a partnership selling model Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO Cold calling business owners and prospecting within a designated territory to set appointments and conduct...Full timeWork at officeImmediate startHome office$26.44 per hour
...Junior Accounting Manager - Automotive Industry Enthusiast (CPA/EA) Full-time Compensation: from USD 26.44 - hourly Company Description At Kaizen CPAs + Advisors, we're a people-first firm dedicated to helping businesses overcome financial challenges and achieve...Hourly payFull timeTemporary workKaizen CPAs + Advisors
Antioch, IL3 days ago$80k - $120k
...commercial relationships with property managers, apartment complexes, multi-story building... ...= strong referral pipeline/liliStrong operations team supports you so you can focus on selling... ...and spiritually through serving our customers, communities, and each other./ppCulture...Local areaWork from homeAfternoon shift$55k
...to develop and grow commercial relationships with property managers, apartment complexes, multi-story building maintenance managers... ...and visibility = strong referral pipeline Strong operations team supports you so you can focus on selling Opportunity to...Local areaWork from homeFlexible hoursAfternoon shiftPuroClean of Burlington
Burlington, WI25 days ago$3,006 - $3,076 per week
...Registered Nurse (RN) | Case Manager Location: Burlington, WI Agency: TalentBurst... ...and make sound judgments. Ability to operate the necessary equipment to perform the job... ...other related duties. CUSTOM FIELDS Primary Home Unit 5165...Full timeWork at officeImmediate startMonday to FridayShift workDay shiftTalentBurst, Inc.
Burlington, WI6 days ago- ...benefits Account Executive will be responsible for high-level customer experience/services. Working a non-select book of business which... ...Essential Duties & Responsibilities Develop, implement and manage client Service Plans with Producer and Account Management team....Full timeContract workWork at office
Ansay & Associates
Burlington, WI10 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
