Air & Ocean Import Specialist

Job Title: Air & Ocean Import Operator

Location & Job Type: Jamaica, Queens, New York | Full-Time, On-Site

Company Overview

Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean import trade lanes.

Position Overview

The Air & Ocean Import Operator manages inbound shipments from origin through final delivery. You will coordinate with overseas agents, carriers, customs brokers, and truckers to keep cargo moving and customers informed.

Key Responsibilities

• Process air and ocean import shipments, including FCL and LCL, from booking confirmation through delivery
• Review and verify import documentation, including AWB, house and master BL, commercial invoices, and packing lists
• Issue and track pre-alerts and arrival notices, and coordinate with overseas agents
• Coordinate customs clearance with brokers and confirm ISF filings are completed on time
• Arrange drayage, airport pick-ups, and final delivery, including appointment scheduling
• Monitor cargo status, vessel and flight schedules, and terminal or airline availability
• Track and help minimize demurrage, detention, and storage charges
• Handle holds, exams, and exceptions, and give proactive updates to customers
• Prepare freight invoices and maintain accurate records in the TMS (CargoWise preferred)

Key Skills & Qualifications

• 2+ years of air and ocean import experience at a freight forwarder or NVOCC
• Working knowledge of import documentation, Incoterms, and customs clearance procedures
• Familiarity with JFK airport operations and the NY/NJ port complex
• Strong attention to detail and the ability to manage multiple time-sensitive shipments
• Clear written and verbal communication with customers, agents, and carriers
• CargoWise or comparable forwarding system experience preferred

What’s on Offer

• Competitive base salary, with compensation aligned to experience
• Comprehensive benefits package
• Stable, growing team with clear career progression
• Exposure to a variety of trade lanes and commodities

Interested? Reach out to Altius Talent in confidence to learn more about this opportunity.