Manager, Fleet Security

Job Description Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Manager, Fleet Security at Holland America Line and Seabourn is responsible for overseeing shipboard and fleet‑wide security operations to ensure compliance with international, flag state, U.S., and corporate security regulations. This role includes managing security inspections, training programs, staffing oversight, and the implementation of security systems and protocols. The Manager works closely with the Senior Director of Fleet Security, the Company Security Officer (CSO), and shipboard leadership—including Captains, Staff Captains, and Ship Security Officers—to maintain a high standard of security readiness and response. The position supports strategic planning, incident management, and regulatory compliance across both brands. Responsibilities Ship Security Operations Management: The Manager, Fleet Security oversees the performance and effectiveness of shipboard security programs across the Holland America Line and Seabourn fleets. This includes conducting inspections, analysing findings, and recommending corrective actions to maintain compliance and operational integrity. The role ensures the proper functioning and maintenance of shipboard security systems, including the Ship Security Alert System (SSAS). Collaboration with Ship Security Officers and Staff Captains is essential to enforce security protocols and maintain readiness. The Manager monitors incident trends and supports the development of mitigation strategies, oversees the implementation of new technologies and procedures to enhance onboard security, and maintains regular reporting and documentation to support audits and internal reviews. The position requires balancing regulatory requirements with operational realities to ensure passenger and crew safety. Port Security Operations: This accountability involves supporting the Senior Director of Fleet Security in managing security‑related risks at ports and destinations. The Manager helps assess vulnerabilities associated with shore excursions and port visits, ensuring appropriate countermeasures are in place. They collaborate with port facility security officers to maintain seamless communication and alignment with local protocols, monitor global security intelligence, and integrate relevant updates into operational planning. The Manager contributes to the development of port‑specific security guidelines, briefs shipboard teams, assists in incident response for port‑related threats, and evaluates port security contracts and vendor compliance to improve port security planning and resource allocation. Staff Development, Training and Management: The Manager leads the Fleet Security Trainer and Security Inspector, ensuring their activities align with compliance and operational goals. They manage training programs to maintain high standards in security procedures and administrative practices, monitor shipboard security staffing levels, conduct performance reviews and career development planning for Security Officers and ratings, participate in recruiting, interviewing and onboarding shipboard security personnel, provide mentorship, and update training content to reflect evolving threats and regulatory changes. Security Policy Development and Compliance: This accountability focuses on maintaining and updating Ship Security Plans (SSPs) and fleet‑wide security regulations. The Manager interprets and implements guidance from flag states, U.S. authorities and Carnival Corporation, ensures shipboard teams are informed of policy changes, heads internal and external audits, and develops new policies that reflect industry best practices and regulatory updates while maintaining documentation standards for compliance and transparency. Strategic Planning Support / Cost Control: The Manager monitors industry trends, emerging threats, and technological advancements to inform strategic security planning, analyses incident data to identify patterns, contributes to the development and oversight of the department’s budget, reviews security‑related contracts and works with Purchasing to identify cost‑saving opportunities, ensures expenditures align with operational priorities and compliance needs, provides strategic input on technology investments, leads special projects related to physical security, information protection, and incident investigation, and balances security goals with financial constraints. Knowledge & Skills Scope: The Manager supports the Senior Director, Fleet Security and CSO in overseeing security operations across Holland America Line and Seabourn. The position spans shipboard and shoreside environments, influencing security practices worldwide and bridging operational execution with strategic oversight. Problem Solving: The role requires advanced problem‑solving skills to address complex security challenges. The Manager must analyse incident trends, evaluate security infrastructure, develop tailored solutions, anticipate potential threats, support the CSO in identifying vulnerabilities, assess security systems for improvements, collaborate with teams to validate proposed solutions, and make informed decisions that directly influence fleet security posture. The impact on company profitability, brand reputation, and stakeholder relationships is significant. Impact: The Manager influences safety and operational integrity, regulatory compliance, audit readiness, resource allocation and the overall mission of safe and secure operations across global itineraries. Leadership: The position requires strong leadership capabilities to manage security personnel, oversee training programs, staffing assignments and career development, maintain budgetary oversight and collaborate with cross‑functional departments, fostering a high‑performing team culture. Requirements Bachelor of Science (BS) degree or equivalent practical experience in National Security, Homeland Security, Maritime Transportation Management or a closely related field. Valid certification or documented experience as a Ship Security Officer (SSO) in accordance with the ISPS Code. Proficiency in security surveillance and screening equipment relevant to maritime operations. Strong computer literacy and ability to work with security‑related software and reporting tools. Completion of formal training in maritime security regulations, including the Maritime Transportation Security Act (MTSA). Ability to obtain and maintain required security clearance or credentials for access to sensitive operational areas. Must meet eligibility requirements for travel to international ports and destinations. Fluent in English, with strong written and verbal communication skills suitable for regulatory and operational documentation. Must be able to work flexible hours and travel as needed to support fleet operations. Minimum of 5 years of direct experience in maritime security operations, either shipboard or shoreside, with demonstrated leadership responsibilities. Proven track record of managing or supporting security programs in compliance with ISPS and MTSA. Experience conducting security inspections, audits, and incident investigations in a maritime or law‑enforcement setting. Background in law enforcement or maritime military service with operational security responsibilities. Experience leading and mentoring security personnel, including trainers and inspectors, in a multi‑brand fleet environment. Hands‑on experience with shipboard security systems such as the SSAS and surveillance technologies. Familiarity with regulatory reporting, documentation standards and audit readiness processes. Experience collaborating with cross‑functional teams including Fleet Personnel, Purchasing and shipboard leadership. Ability to analyse complex security challenges and develop practical, risk‑based solutions that align with business and safety goals. Travel: Less than 25% of time will involve shipboard travel. Work Conditions: Work primarily in a climate‑controlled environment with minimal safety/health hazard potential. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. This position is classified as “in‑office.” Employees will work in the Holland America Seattle office Monday through Thursday each week, with optional home work on Fridays. What You Can Expect Cruise & Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Base Salary Range: $83,200 to $112,300. The range applies to the labor market where the role is intended to be hired. Final base salary is directly related to each candidate’s qualifications and experience. Equal Opportunity Employer Holland America is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans With Disabilities Act (ADA) Holland America will provide reasonable accommodations during the application process, upon request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact View email address on click.appcast.io.

• HAL
• J-18808-Ljbffr Holland America Line