Dispatcher

6 days ago Be among the first 25 applicants Location: Austin, TX Work Type: On-site Schedule: Shifts available between 8 AM- 8 PM, weekend availability a must Pay: $18-22/hr About Stan’s AC Stan’s AC is a trusted Austin-area provider of HVAC, plumbing, and electrical services, known for quality workmanship, honest service, and a team-driven culture that supports growth and excellence. Why join our team? Competitive Pay Weekly Paycheck 401(k) Match & Health Benefits (Medical, Dental, Vision) Short & Long-Term Disability + Life Insurance Paid Time Off (PTO) + Paid Holidays Employee Assistance Program What You’ll Do Coordinate and schedule service calls for plumbing, heating, and air technicians Assign jobs to appropriate field personnel based on skills, location, and availability Communicate effectively with customers regarding appointment times and updates Monitor technicians’ schedules and adjust as needed for emergencies or delays Maintain accurate records of calls, schedules, and job statuses in the dispatch system Work closely with the Service Manager to optimize daily routes and productivity Provide excellent customer service over the phone and via email Other duties as assigned What We Are Looking For Previous dispatching experience in the home services industry preferred Strong organizational and multitasking skills Excellent communication and problem-solving abilities Ability to remain calm under pressure and in fast-paced environments Proficient with scheduling software and basic computer applications Positive, professional, and team-oriented attitude High school diploma or equivalent Pre-Employment Requirements All employment offers are contingent on successful completion of a criminal background check and drug screening. These are conducted in compliance with applicable laws and regulations. Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Strategy/Planning and Information Technology Industries Utilities Referrals increase your chances of interviewing at Stan's Heating & Air Conditioning by 2x Get notified about new Dispatcher jobs in Austin, TX . ROUTE DRIVER - OFFICE COFFEE (FULL TIME) Enforcement- Intake Administrative Assistant IV #0608-25 ENF- Intake Administrative Assistant IV (part time) #0603-25 Seasonal, Operations Administrative Assistant We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Stan's Heating & Air Conditioning