Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1992 and is a well-established team of eight built on experience, consistency, and strong customer relationships. Before becoming a State Farm agent, I worked as a commercial underwriter, bringing a deep understanding of the industry into how we serve our clients.

I attended the University of Louisiana Monroe and am married with one child. We enjoy spending time together traveling and staying active through sports. We stay involved in the community through various fundraising events and local initiatives.

For our team, we offer health benefits and reimbursement for licensing costs. Our office culture is supportive, experienced, and team-oriented.

We’re looking for someone who is dependable, positive, and eager to learn - someone who values teamwork and takes pride in delivering great service while growing their career in a stable, established agency.

ROLE DESCRIPTION:
Karen Williams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.