Insurance Account Representative

Company Description \ State Farm® is a nationally recognized insurance and financial services company focused on helping people manage everyday risks, recover from the unexpected, and pursue their goals. For over 90 years, State Farm agents have built strong, long-term relationships with customers and communities across the United States. More than 19,000 agents with diverse backgrounds and experiences serve customers with personalized support and trusted guidance. Working with a State Farm agent team offers the opportunity to represent a respected brand known for reliability, community involvement, and a “good neighbor” approach to service. \ Role Description \ This full-time, on-site Insurance Account Representative role is located in McGregor, TX and supports a State Farm Agent’s office. The Insurance Account Representative will assist customers with insurance inquiries, provide quotes, explain coverage options, and process policy changes and renewals. Daily responsibilities include managing customer accounts, handling billing questions, following up on leads, and engaging in sales activities to meet individual and agency goals. The role also involves educating customers on available products, supporting claims-related communication, and maintaining accurate records in agency systems. The Insurance Account Representative will collaborate with the agent and team members, participate in ongoing training, and contribute to a positive, customer-focused office environment. \ Qualifications \ \ Strong Account Management skills, including organizing customer information and maintaining accurate records. \ Excellent Customer Service abilities, with a focus on responsiveness, empathy, and problem-solving. \ Effective Communication skills, both verbal and written, to explain coverage options and build customer trust. \ Sales skills to generate quotes, follow up on leads, and support agency growth objectives. \ Training aptitude, including willingness to learn State Farm products, systems, and compliance requirements. \ Basic computer proficiency and comfort working with CRM or agency management software. \ Ability to work on-site in McGregor, TX, in a collaborative, fast-paced office setting. \ High school diploma or equivalent required; college coursework or degree in business, finance, or a related field is a plus. \ Insurance licensing (or ability to obtain required licenses within a specified timeframe) preferred. \ Strong integrity, reliability, and a commitment to providing inclusive, respectful service to all customers. \ #J-18808-Ljbffr State Farm Agent