Guest Services Agent
Hersha Hospitality Management
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Willowbrook, IL4 days ago - ...Extended Stay - - Responsibilities: Assist guests and respond to guest requests with follow-through; Process reservations, check-ins, and departures and collect payments; Maintain cash, credit card, and city ledger accounts; Set up and break down breakfast display; Maintain...Suggested
Extended Stay
Darien, IL1 day ago - ...Kimpton Hotels - - Responsibilities: Register and check-in/check-out hotel guests with confidence and professionalism; Answer all phone calls promptly and knowledgeably; Perform pre-assignment of rooms including VIPs and special requests; Follow established key control...SuggestedShift work
Kimpton Hotels
Chicago, IL20 hours ago - ...Extended Stay - - Responsibilities: Assists and responds to guest requests with diligent follow-through.; Process reservations, registration, payment, and departures.; Handle collection efforts of all in-house balances.; Maintain cash, credit card and city ledger accounts...Suggested
Extended Stay
Westmont, IL1 day ago - ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...SuggestedWeekly payLocal areaAll shifts
Extended Stay America
Darien, IL3 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...Immediate startShift work
Hilton Daytona Beach Oceanfront Resort
Chicago, IL9 days ago $21.5 per hour
...Guest Service Agent The Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs...Full timeLocal areaShift workNight shiftAfternoon shiftStudy Hotels
Chicago, IL20 days ago$26.93 per hour
...Pyramid Global Hospitality Guest Services Agent Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity...Full timeLocal areaImmediate startWorldwideShift workPyramid Global Hospitality
Chicago, IL3 hours ago- ...Wingstop - 2695 Forgue Dr Ste 101 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing...
Wingstop
Naperville, IL3 hours ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...Immediate startShift work
Hersha Hospitality Management
Chicago, IL3 hours ago $26.93 per hour
...Pyramid Global Hospitality Guest Services Agent Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity...Full timeLocal areaImmediate startWorldwideShift workPyramid Global Hospitality
Chicago, IL8 days ago- ...Front Desk/Guest Services Representative Hours: 10-20 hours a week; Work shifts include Monday-Friday 4:30am-8:30am, 8:00am-12:00pm, 4:00pm-9:00pm; Saturday and Sunday between operating hours of 6:00am-7:00pm Start Date: August 1 Do you enjoy serving others, meeting and...InternshipMonday to FridayShift workNight shiftWeekend work
Glen Ellyn Park District
Glen Ellyn, IL3 hours ago - ...HHM Hotels - - Responsibilities: Greet guests and assist with check-in and check-out; Register guests and assign rooms; Respond to guest requests in a timely manner; Maintain knowledge of hotel services and local attractions to assist guests; Assist in breakfast area or...Local area
HHM Hotels
Chicago, IL2 days ago - ...friendly and energetic Receptionist / Cashier. This role involves managing incoming calls, providing administrative support, greeting guests, and handling payments. Candidates must be dependable, have a professional appearance, and possess strong computer and multi-...Local area
Vadenchevroletpooler
Elmhurst, IL3 hours ago $22 per hour
...here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's... ...Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations,...Hourly payImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shiftKimpton
Chicago, IL4 days ago- ...Front Desk Agent Reporting to the Front Office Manager, the Front Desk Agent is responsible for all registration desk responsibilities... ...Desk Agent will also assist with the delivery of an elevated guest experience. Responsibilities to include some and/or all the following...Local areaFlexible hoursShift workNight shiftWeekend work
Lotte New York Palace
Chicago, IL17 days ago $18.5 per hour
...Hotel Front Desk Agent Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. Greet and welcome guests... ...uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP...Hourly paySeasonal workWork at officeLocal areaShift workWeekend workAfternoon shiftVH-H Rosemont LLC
Rosemont, IL11 days ago- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
$40 per hour
...yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process you're spreading the light and warmth of hospitality by...Local areaWorldwideNight shiftHILTON
Chicago, IL3 hours ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- ...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
Marriott International Inc
Chicago, IL9 days ago - ...Overview The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System...Temporary workLocal areaShift work
Snagajob
Chicago, IL2 days ago - ...Marriott Hotels - 401 East Upper Wacker Drive - Responsibilities: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.; Secure payment; verify and adjust billing.; Activate and file room keys.;...
Marriott
Chicago, IL4 days ago $17.5 - $18.39 per hour
...Guest Services Representative Adler Planetarium Base Pay Range $17.50/hr - $18.39/hr Position The Adler Planetarium is seeking a Guest Service Representative to join our dynamic team located on Chicago's Museum Campus. This position fulfills multiple responsibilities:...Part timeWork experience placementWork at officeLocal areaImmediate startAdler Planetarium
Chicago, IL4 days ago$15 - $16 per hour
...Guest Service Representative - WashU Car Wash Location: Carol Stream, IL Schedule: Full-Time and Part-Time Opportunities Available Pay: $15-$16 per hour + commission (earning potential of $20+ per hour) Join a Team That Keeps Customers Coming Back At WashU Car Wash, we...Hourly payFull timePart timeFlexible hoursShift workWeekend workWash U Carwash
Villa Park, IL4 days ago- ...above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity, Compassion, Trust We meet and exceed expectations...
Goldfish Swim School
Naperville, IL3 hours ago $18 per hour
...Guest Service Representative We're more than just a team we're a community dedicated to making a difference every day. At Olympia Hospitality and the Sophy Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together...Hourly payTemporary workWork experience placementLocal areaThe Olympia Companies
Chicago, IL1 day ago- ...Guest Service Representative - Substitute Join Tricoci University as a Guest Service Representative - Substitute! Tricoci University of Beauty Culture is renowned for providing top-quality beauty education and fostering a supportive learning environment. We are committed...Flexible hoursShift work
Tricoci University of Beauty Culture
Bridgeview, IL3 hours ago - ...Extended Stay - - Responsibilities: Assist guests and respond to guest requests with follow-through; Process reservations, registration... ...with standards; Manage cash, credit card, and city ledger accounts; Promote ESA services and convert inquiries into reservations...
Extended Stay
Hanover Park, IL21 hours ago $26.19 - $26.94 per hour
...Additional Information Evening Shift preferred Job Number 26088415 Job Category Rooms & Guest Services Operations Location 540 N Michigan Ave, Chicago, Illinois, United States, 60611 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type...Hourly payFull timeWork experience placementLocal areaRemote workShift workAfternoon shiftMarriott
Chicago, IL2 days ago
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