Pet Hotel Assistant - Danville Family Vet

Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Pet Hotel Assistant with Danville Family Vet Position Summary: The Pet Hotel Assistant plays an essential role in maintaining the health, comfort, and safety of hospitalized and boarding pets while supporting the veterinary team in daily hospital operations. This position ensures the hospital environment is clean, organized, and welcoming, and provides compassionate care to all animals during their stay. Primary Responsibilities: Provide daily care for boarded animals, including feeding, watering, walking, bathing, and monitoring behavior and health. If applicable, Pet Hotel Assistant may provide care to hospitalized patients only when directed and supervised by the medical team. Safely transport animals between kennels, exam rooms, and the lobby, ensuring gentle handling and patient comfort. Assist veterinarians and technicians with restraint, positioning, and minor procedures as directed. Follow detailed feeding, medication, and exercise instructions for boarding pets. Monitor and report any health or behavioral changes in animals to pet hotel leadership/medical team promptly. Maintain cleanliness, disinfection, and organization of all kennels, runs, and facility areas, including outdoor spaces, in accordance with hospital protocols and operating standards. Support a positive client experience by greeting owners, answering phones, assisting with belongings, and ensuring clear and calm communication throughout the boarding process. Assist in completion of daily opening, closing, and cleaning checklists to a high standard. Manage inventory of cleaning and kennel supplies and report replenishment needs as appropriate. Unpack and organize deliveries, restock treatment and exam areas, and remove expired or damaged items as needed. Work collaboratively and proactively with team members, offering help whenever needed to support smooth hospital operations. Perform all other duties as assigned. Qualifications: High school diploma or equivalent required. Previous experience in a kennel, animal care, or boarding facility preferred. Commitment to cleanliness, safety, and compassionate animal care. Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. Professional, neat appearance consistent with hospital standards. Hours: Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations Every other weekend is required (Saturday and Sunday) Compensation and Benefits: Salary range begins at $15/hour dependent on experience. We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.