Escalation Manager — Social Communications & Crisis Response
Google is looking for an Escalation Manager to provide critical support to YouTube users while managing sensitive escalations that affect brand reputation and user safety. Candidates should have at least 7 years of relevant experience, a Bachelor's degree, and the ability to influence across teams. Fluency in English and effective time management skills are also essential. The role offers a competitive salary ranging from $136,000 to $197,000 with additional bonuses and benefits, providing an opportunity to make impactful decisions in a high-pressure environment. #J-18808-Ljbffr Google
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Escalation Manager — Social Communications & Crisis Response in San Bruno, CA vacancy
- ...in San Bruno, CA is seeking an Escalation Specialist for their Scaled Comms... ...team. The role requires managing critical social alerts, crafting communication strategies, and handling high-pressure... ...in escalation management or crisis response. Candidates must excel in strategic...Suggested
$136k - $197k
...experience in a relevant field such as escalation management, crisis response, risk mitigation. Preferred... ...of scaled support platforms across Social, Help Center, Product Forum, and YouTube... ...teams to craft external communications and resolve issues. Own sensitive...SuggestedWeekend work$29.2 - $33.58 per hour
Sustainability (Social Responsibility) Specialist Job Description Job... ...responsibility program for Brand Managed vendors and has... ...through regular trainings and communications. Build effective... ...responsibility program. Escalate potential crisis situations to management...SuggestedH1bWork at officeLocal areaRelocation package- ...Social Media Customer Support Executive Location: San Bruno... ...Executive will join an Escalations Management team that handles high-sensitivity... ...through precise communication, structured workflows, and... ...visibility and accountability. Responsibilities Monitor shared team in...SuggestedContract workShift work
$115k - $125k
...industry‑leading factory social responsibility program in home furnishings. Responsible for managing remediation and capacity... ...through regular training and communication. Builds effective... ...responsibility program. Escalate potential crisis situations to management...SuggestedH1bLocal areaRelocation package$159k - $196k
...to end customer management, we enable and create... ...will: Monitor social channels via a... ...agents. Provide rapid-response support and... ...community support and communication is aligned to... ...-priority social escalations, coordinating with... ...Formal training in crisis communications or...Full timeLocal areaRemote work$35.48 - $43.37 per hour
...Spanish or Cantonese Social Worker / Case Manager Tenants and Owners... .../ Case Manager is responsible for driving housing... ...clinical counseling and crisis intervention to... ...efficiency and communication. Crisis Intervention... ...efforts, utilizing de-escalation techniques to...Permanent employmentTemporary workInternshipWork at officeLocal areaMonday to FridayAfternoon shift$106.5k - $202.5k
Manager, ABA Site Communications at AbbVie. South San Francisco, CA. Company Description... ...This manager is responsible for leading, overseeing and... ...Represents Communications on local crisis action teams. Responsible... ...of digital and social media content and channel...Temporary workLocal areaImmediate start$31.5 - $47.3 per hour
The TODCO Group in San Francisco is seeking a Social Worker/Case Manager responsible for housing retention and stability for residents. This position entails case management, clinical counseling, and crisis intervention, requiring experience with low-income and marginalized...Hourly pay- ...Administrative And Social Media Coordinator Legends... ...support the General Manager and Associate General... .... Administrative Responsibilities Provide day-to-day... .... Support communication between leadership, employees... ...media engagement and escalate inquiries when...Contract workFor contractorsWork at office
$138k - $189k
...need your help. The Communications & Marketing Team... ...Reputation Communications Manager to help lead Zoox's corporate response to a range of... ...and writing crisis communication plans... ...closely with the social media team to identify... ...before they escalate. Work with the...Temporary workRelocation packageZoox
Foster, CA1 day ago- ...traditional barriers to application creation. Social media is one of the most important... ...marketing program, defining our voice, managing our owned channels across X, Meta, TikTok... ...your workflow Experience managing rapid response and issues: you've dealt with social media...Full timeTemporary workWork at officeWorldwideRelocationMonday to FridayFlexible hours
Replit, Inc.
Foster, CA20 days ago - ...About the Role The Paid Social Media Specialist is an entry-level... ...of our marketing team, responsible for executing and optimizing... ...in Advertising, Marketing, Communications, or a related field. Ability... ...Vacation Policy – We trust you to manage your time wisely. Career...InternshipWork at officeFlexible hours
MERIT Beauty
San Francisco, CA1 day ago - ...this journey to redefine resource management—and change lives along the way. The Role As a Social Media Manager at Air Apps, you will be responsible for developing and executing innovative... ...Bachelor’s degree in Marketing, Communications, or a related field. Around 4+ years...Temporary workWorldwide
airapps
San Francisco, CA15 hours ago $110k - $145k
...to match that ambition and this role is responsible for how the business shows up online, every... ..., San Francisco office A unique role managing a technical developer community for one... ...401(k) with employer match The Role The Social Media and Community Manager position will...Temporary workWork at officeInvested Talent
San Francisco, CA4 days ago$90k - $110k
.... About the Job Do you love social media, content creation and... ..., enthusiastic Social Media Manager who is equal parts creator,... ...and in office two days/week). Responsibilities Social Strategy & Content Develop... ... ‑led storytelling. Own communication with our Brand Ambassadors across...Seasonal workWork at office2 days per weekThe Foggy Dog
San Francisco, CA5 days ago- ...Social Media Manager We are seeking a creative, data-driven, and highly organized Social Media... ...multiple platforms. This individual will be responsible for building brand awareness, driving... ...Bachelor's degree in Marketing, Communications, Journalism, or related field (or...
Tilda Research
San Francisco, CA2 days ago - ...Social Media Manager is responsible for building, managing, and expanding a company’s presence across multiple social media platforms such as Instagram... ...improvements. Success in this position demands strong communication skills, creativity, adaptability, and a deep...Remote work
Simera
San Francisco, CA3 days ago - ...creative and organized volunteer to manage our social media accounts, create engaging content... ...of our mission and activities. Responsibilities Develop and implement a cohesive... ...professional) Strong writing and communication skills Basic graphic design abilities...InternshipRemote work10 hours per week
Carboncopies Foundation
San Francisco, CA1 day ago $1,000 per month
...West and shape an entirely new industry. Role We’re hiring a Social Media Manager to help us create standout, high‑performing content across... ...engagement, reach, and cultural relevance. You will be responsible for end‑to‑end content creation, from ideation to execution...Local areaWork from homeHome officeFlexible hoursWhatnot
San Francisco, CA5 days ago- ...Organic Social Media Manager Location: SFO Job Type: Full-Time Reports to: VP of Marketing... ...in love with the products. KEY RESPONSIBILITIES Partner with Marketing, eCommerce... ...growth. Excellent writing and communication skills. Analytical mindset with...Full timeRemote workWorldwide
Pop-Up Talent
San Francisco, CA1 day ago $120k - $150k
...Social Marketing Manager Emergent builds autonomous coding agents that replace traditional software development by generating, testing,... ...and personality that earn followers. Drive real-time responsiveness. Trend-jack the moments worth jumping on, ignore the ones...For contractorsWorldwideFlexible hoursDay shiftEmergent Labs
San Francisco, CA3 days ago$67k - $72k
...Account Executive, Social & Influencer San Francisco... ..., and comfortable managing multiple workstreams... ...campaigns. Key Responsibilities: Client Service &... ...teammates through consistent communication, responsiveness, and... ..., and issue escalation when appropriate....Summer holidayWork at officeLocal areaRemote workFlexible hours3 days per week$90k - $110k
...Join to apply for the Social Media Marketing Manager role at Lumens Join to apply for the Social... ...in the design space. Key Responsibilities: Own and manage the multi-platform... ...responsible for influencer communications, community monitoring, and reporting...Full timeContract workSeasonal workRemote workLumens
San Francisco, CA1 day ago$10 per hour
...Senior Manager, Communications & Content San Francisco, California, United... ...recent global supply chain crisis has put Flexport center stage... ...press, on our blog, across social channels, in customer... ...press releases, and rapid response. Build and deepen relationships...Flexible hoursShift workFlexport
San Francisco, CA4 days ago$38 per hour
...biotechnology can do for everyday life. As the Social Media & Community Manager, you'll be the person who shows up... ...and the people who love it. Your responsiveness, cultural fluency, and instinct for... ...our customers. Integrity: We communicate honestly and deliver high quality...Hourly payFull timeTemporary workPart timeWork at officeHome officeShift workDay shiftZBiotics
San Francisco, CA1 day ago$81.9k - $102.4k
..., Fenty Hair, Ole Henriksen, Lip Lab. SUMMARY The Associate Manager, Social Media executes the social media strategy for Fenty Skin in North... ...management across TikTok and Pinterest. This role is responsible for bringing the brand to life through engaging, platform‑native...Summer workWork at officeRemote workMonday to FridayFlexible hours- Unity Technologies is looking for a Senior Social Media Manager to lead our global social presence. You will be responsible for developing a unified strategy that integrates organic storytelling and targeted paid amplification. This role requires 8 -10+ years of experience...
- Kodiak in San Francisco is looking for an experienced social media manager to lead content development and community engagement across multiple... .... You will create compelling, on-brand content and manage responses to build brand presence. The ideal candidate has over 5...Work at officeFlexible hours
- Position Overview Service Manager of Social Recreation and Volunteer Services responsible for overseeing social and recreational activities outside regular program... ...day‑to‑day participant and program issues and communicate with families and partners. Ensure timely...Work experience placementMonday to FridayWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Escalation Manager — Social Communications & Crisis Response. Be the first to apply!
