Market Place Attendant

Job Description

Job Description

A  Hotel Marketplace Attendant works in the hotel’s lobby café, grab‑and‑go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest‑focused, requiring both hospitality and retail skills.

Key Responsibilities  

• Food & Beverage Preparation : Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab‑and‑go items; warm up ready‑to‑eat foods.

• Cashiering : Operate the point‑of‑sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.

• Inventory Management : Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.

• Customer Service : Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.

• Area Maintenance : Keep the market and adjacent seating areas clean, organized, and guest‑ready.

• Merchandise Support : Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.

Job Requirements  

• Prior customer service experience preferred.

• POS system experience preferred.

• Ability to work in a fast‑paced, guest‑focused environment.

• Good communication skills and attention to detail.

Work Schedule  

• Full-Time & PT Available; Varies: 6:30 am – 12: PM, 7 days a week 

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount