Community Health Worker MNsure Navigator - Bilingual, Spanish

Job Description

Job Description

Overview

The mission of NorthPoint Health & Wellness Center's (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.

Whole-Person Integrated Care

NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.

Building Community Well-Being

A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need.

Health Equity

NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.

Job Purpose:

The Community Health Worker (CHW) is responsible for assisting community members, patients and their family's access and navigate culturally responsive community services and resources while also promoting healthy behaviors.

General Job Statement:

The CHW MNsure Navigator position is responsible for providing MNsure enrollment and assistance to families residing in North Minneapolis and surrounding communities. The CHW will raise awareness of the importance of health insurance, accessing preventive healthcare such as medical and dental check-ups, and the social and economic issues impacting families. Outreach activities will be conducted in neighborhoods, agencies, churches, park and recreation facilities, and schools.

Minimum Qualifications:

• High School Diploma/GED with four (4) years of experience in human services, community outreach, health education, or a related field OR Associate's degree with two (2) years of experience in human services, community outreach, or a related field, required.
• CHW certification from accredited program, preferred. If not CHW certified, must complete within 2 years from the date of hire.
• Ability to successfully pass MNsure Navigator background requirements and maintain certification in accordance with MNsure policies and annual training requirements.
• Bilingual in English and preferably Spanish
• Demonstrated ability to establish rapport and effectively engage individuals and families from diverse cultural, ethnic, linguistic, and socioeconomic backgrounds.
• Minimum of one (1) year of experience assisting individuals with healthcare access, public benefits, health insurance enrollment, or community resource navigation, preferred.
• Experience developing outreach strategies, conducting community education, collecting data, and preparing reports.
• Knowledge of community resources, healthcare systems, and social service programs serving underserved populations.
• Excellent verbal, written, analytical, and group communication skills working with a multi-cultural environment.
• Valid Minnesota driver's license with good driving record active auto insurance.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with electronic health records and/or client tracking databases (Apricot preferred).