Remote Operations Center Operator

Remote Operations Center Operator - ROC Operator I

Geronimo Power is seeking a ROC Operator to join the Remote Operations Center team. The ROC is the centralized monitoring and operational hub for utility-scale solar, wind, and battery energy storage system (BESS) assets across multiple North American energy markets. The operator monitors fleet performance, responds to alarms and abnormal conditions, performs authorized control actions, coordinates field activity, documents operational events, and supports applicable reliability, regulatory, market, safety, and company requirements.

This is a full-time, hourly position assigned to a 24/7 operating environment. The role requires 12-hour rotating shifts, including nights, weekends, and holidays. The selected candidate will enter the ROC Operator qualification program as an Operator In-Training and may qualify as a ROC Operator I after completing required training, assessments, simulations, observed shift requirements, and final management qualification review. The typical training period is 3 to 6 months; progression is based on successful qualification and is not automatic.

Responsibilities

• Monitor solar, wind, BESS, and balance-of-plant systems through SCADA, EMS, and related operational platforms.
• Maintain continuous awareness of fleet operating conditions and respond to alarms using approved procedures.
• Perform only those remote-control actions, plant mode changes, curtailments, startups, shutdowns, and restoration activities authorized for the assigned qualification level.
• Escalate non-routine, high-risk, first-time, or non-procedural conditions to qualified operators, engineering, field operations, or leadership.

• Coordinate with field technicians, transmission operators, utilities, balancing authorities, and ISO/RTO personnel during operational events, within assigned authorization.
• Support outage coordination, maintenance activities, approved switching evolutions, and restoration following equipment failures, communications outages, weather events, or grid disturbances.
• Participate in emergency and abnormal operating condition response activities and follow established notification and escalation protocols.

• Maintain accurate shift logs, event records, notifications, outage information, and other operational documentation.
• Follow approved procedures, work instructions, communication standards, human performance tools, and control-room turnover practices.
• Support compliance with applicable NERC, ISO/RTO, environmental, safety, records-retention, and company requirements.

• Complete required classroom training, computer-based training, structured on-the-job training, task performance evaluations, simulations, examinations, and observed shift requirements.
• Identify opportunities to improve procedures, alarm response, operational efficiency, and situational awareness.
• Contribute to lessons learned and operating experience reviews following significant events.

What You’ll Bring

• High school diploma or GED.
• Ability to learn and consistently apply technical procedures, operating standards, and escalation protocols.
• Strong problem-solving, decision-making, written communication, and verbal communication skills.
• Ability to maintain attention to detail and situational awareness in a continuously monitored environment.
• Computer proficiency and the ability to work across multiple applications and monitoring systems.
• Ability to work 12-hour rotating shifts, including nights, weekends, and holidays.

Success in This Role Looks Like

• Safety-first and compliance-focused decision-making
• Strong situational awareness and conservative operations
• Accurate procedure use, documentation, and shift turnover
• Timely escalation and clear communication
• Ownership, accountability, teamwork, and continuous learning
• Consistent use of human performance tools

What You’ll Get

• Competitive compensation and performance-based incentives
• 401(k) retirement plan
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• Tuition assistance and ongoing professional development
• Employee assistance program (EAP) and wellness resources
• Pet insurance and employee discount programs

Pay Range for the posted level: $34.62 - $43.17 per hour plus target annual bonus opportunity of 10%. Upon completion of the ROC Operator I Qualification program, the candidate will also receive a 5% increase in base wages. Actual compensation may vary based on experience, skills, qualifications, and demonstrated market-relevant expertise.

Geronimo Power is committed to building a diverse, inclusive, and high-performing workplace where employees feel valued, supported, and energized to do their best work. We believe strong teams and strong communities drive better outcomes.

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all qualified applicants.