Manager, Digital Insights And Technology

Summary The Manager, Digital Insights and Technology owns data analysis, reporting, insight generation, and AI-enhanced analytics for a luxury retail environment. The role partners with business leaders and the Senior Manager to translate data into recommendations that support business decisions and improve online retail performance. Responsibilities Extract, clean, transform, and analyze datasets using SQL and Python, and build dashboards and reports with BI tools. Identify trends, risks, and opportunities, develop self-service reporting, and communicate findings and recommendations to stakeholders and leadership. Use AI tools to accelerate analysis and automate tasks, validating generated insights for accuracy and business relevance. Build and maintain simple ETL processes, support data modeling, and monitor online retail, web traffic, and contact center performance. Partner with online retail teams, Van Cleef & Arpels headquarters, and Richemont partners on data governance and analytics projects. Requirements At least 5 years of professional experience in luxury eCommerce or digital, with a track record in insights or data analysis. Experience with web analytics tools such as GA4 and BI platforms such as Power BI, Looker, Qlik Sense, or Tableau. Strong SQL skills, working knowledge of Python or R, and experience with ETL processes and multiple data sources. Experience using AI tools for analytics, automation, or insight generation; a strategic mindset and the ability to communicate complex findings clearly. A master's degree in business, data analytics, or a related field is preferred. #J-18808-Ljbffr Brobston Group