Customer Service & Operations Coordinator

Staab Battery Co

Job Description

We are a close-knit, family-owned business operating across three locations, and we are looking for someone who wants more than just a job—someone eager to learn our industry from the inside out and grow with us long-term.

If you bring a strong work ethic and a customer-first mindset, we will invest in teaching you the business, building your operational skills, and giving you deep product expertise that will serve you for life.

What We Offer

Competitive Compensation & Benefits: A competitive wage with health insurance benefits and paid time off (PTO).
Work-Life Balance: Flexible scheduling options to support our team members.
Growth & Mentorship: Direct experience across multiple facets of the business with hands-on cross-training.
Product Training: Prior battery industry knowledge is a bonus, but not required—we will fully train you to become a product expert.

The Role

In a small family office, no two days are identical. You will wear several hats, keeping our daily customer service and logistics running smoothly. Your key responsibilities will include:

Customer Engagement: Calling existing customers for orders and building long-lasting, positive relationships over the phone.
Inventory & Purchasing: Managing stock levels, creating purchase orders with vendors, performing inventory reviews, and managing warehouse transfers.
Logistics & Coordination: Organizing efficient routes for delivery trucks.
Administrative Cross-Training: Supporting core office functions, with opportunities to train in Accounts Payable, Accounts Receivable, and Payroll.

What We’re Looking For

Positive & Dependable: A great phone personality, a welcoming attitude, and a strong sense of reliability.
Adaptable Multitasker: Comfortable prioritizing tasks in a dynamic office environment.
Core Tech Skills: Experience with Microsoft Office (Excel, Word, Outlook, and Access).
Eagerness to Learn: A genuine curiosity to master our products and understand how our business operates.

Ready to grow with us?

\nCompany Description

Family-owned and operated since 1928, Staab Battery has built a legacy of trust and reliability across the Midwest. When you join our team, you’re not just an employee—you’re part of a tight-knit community that values work-life balance, hands-on learning, and long-term stability. We invest in teaching you our industry from the ground up, giving you valuable skills, competitive pay, and benefits in a supportive environment where your contributions truly matter.

Company Description

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Vacancy posted 15 days ago

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