Technical Program Manager - Cross-Workstream Program Coordination

Role Description

We are seeking a highly experienced Technical Program Manager (TPM) to lead cross-workstream program coordination for large-scale transformation initiatives, with a strong emphasis on M&A integrations and EUC (End User Computing) programs. This individual will act as a Senior Program Lead, driving coordination across multiple project managers (PMs), ensuring unified governance, and delivering seamless execution across complex, interdependent workstreams—including large-scale endpoint and VDI deployments.

Key Responsibilities

• Cross-Workstream Program Coordination
  • Act as Senior Program Lead coordinating across multiple PMs and workstreams
  • Produce consolidated program status reporting for executive stakeholders
  • Maintain an integrated RAID log (Risks, Assumptions, Issues, Dependencies)
  • Drive dependency alignment to eliminate delivery conflicts
  • Identify and resolve delivery blockers proactively
  • Provide structured escalation management and leadership updates
• End-to-End Program Delivery
  • Own full lifecycle program delivery, including detailed program planning
  • Define milestones, deliverables, timelines, and governance models
  • Establish program-level KPIs and success metrics
  • Ensure alignment with business outcomes, especially in M&A integrations
• Program Execution & Governance
  • Maintain and continuously update program plans, schedules, and dependencies
  • Track due dates, deliverables, and decision logs
  • Own and manage RAID artifacts
  • Identify risks, manage mitigations, and escalate when required
  • Drive cross-functional collaboration across IT, business, and operations
  • Enable informed decision-making through structured governance and reporting
• Organizational Change Management (OCM)
  • Develop and execute communication strategies (executive & operational levels)
  • Drive clarity on program updates, changes, and transitions
  • Ensure operational readiness through structured planning
  • Lead creation of playbooks, SOPs, and transition documentation
  • Support business adoption and change enablement
• EUC (End User Computing) Program Leadership
  • Lead phased rollout strategy: POC → Pilot → Full Deployment
  • Manage wave-based deployment across:
    • 5,000+ endpoints
    • 3,000+ VDIs
  • Drive closure and readiness of:
    • SOC operating model
    • Support and escalation workflows
    • Defender transition validation
    • Reporting and visibility enablement
  • Align and orchestrate across:
    • IT Operations
    • Security
    • Service Desk
    • Infrastructure
    • External vendors
  • Establish centralized deployment tracking:
    • Installation status
    • Wave planning
    • Device segmentation
  • Deliver SteerCo-level dashboards, reporting, and risk visibility
  • Define pilot cohorts across cross-functional user groups
  • Establish readiness gates for rollout progression
  • Ensure scaling decisions are based on validated pilot outcomes
• Mergers & Acquisitions (Mandatory)
  • Lead or support M&A integration programs (PMI)
  • Drive coordination across IT, HR, Finance, and Operations
  • Manage integration timelines, risks, and dependencies
  • Align systems, processes, and teams post-acquisition
  • Ensure seamless technology and operational integration

Qualifications

• 10+ years of Core Program Management Skills
• Strong expertise in Program Coordination & Governance
• Experience managing multi-workstream enterprise programs
• Advanced RAID management and dependency mapping
• Proven executive reporting and stakeholder communication
• 8+ years of Execution Excellence
• Deep experience in:
  • End-to-end delivery ownership
  • Execution tracking and governance
  • Cross-functional collaboration
  • Strong ability to identify blockers and drive resolution
• 5+ years of EUC & Deployment Experience
• Proven experience managing large-scale endpoint/VDI deployments
• Familiarity with enterprise security tools (e.g., Defender)
• Experience in wave-based rollout strategies and pilot scaling
• 3+ years of M&A Experience
• Hands-on experience in M&A integrations
• Strong understanding of post-merger integration challenges
• 5+ years of Organizational Change Management
• Proven ability to design and execute communication plans
• Experience creating playbooks and transition frameworks
• Strong focus on operational readiness and adoption

Tools & Technologies

• MS Project, Smartsheet, JIRA, Azure DevOps, or similar
• Reporting tools (Power BI, dashboards, etc.) preferred

Leadership & Soft Skills

• Excellent stakeholder management across senior leadership
• Strong decision-making and influence capabilities
• Exceptional communication skills (written & verbal)
• Ability to perform in high-pressure, fast-paced environments

Preferred Qualifications

• PMP, PgMP, SAFe, or Agile certifications
• Experience in enterprise-scale digital transformation programs
• Exposure to global delivery models

Success Metrics

• On-time delivery of complex, multi-workstream programs
• Effective risk mitigation and issue resolution
• Seamless M&A integration outcomes
• Successful large-scale EUC deployments
• High stakeholder satisfaction and executive confidence