Dispatcher Level II

Job Title

Prosegur Security Services

Job Description

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Duties and Responsibilities

• Must answer phones as calls come into the Command Center.
• Must transfer calls as calls come into the Command Center.
• Must sign in visitors using our Visitor Management System.
• Must create/Modify badge profiles to restrict access to the Facility.
• Must monitor and respond to emails through the Security email drive.
• Must monitor cameras at all times.
• Must operate gate arms to restrict access to employee parking areas.
• Must log patrols from Fire Brigades
• Must monitor Officer traffic via radio.
• Must take emergency calls and dispatch any active emergency.
• Must monitor Simplex Fire Panel for any possible fires/water flow alarms.
• Must review camera footage after incidents to gather information.
• Will be required to Interact with client any and all customers.
• Must maintain/distribute stock for central command supplies as well as truck gates.
• Must answer call boxes at truck gates to allow traffic in and out during non-peak times.
• Will be required to announce any pending weather alerts.
• Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter

Certification Requirements

• Unarmed Security License

Education Requirements

• High School Diploma

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Vision Insurance
• Medical Insurance
• Weekly Pay

The following screenings are required:

• Criminal Background Check
• Drug Screen

The following shifts are available:

• Third shift
• Weekend shift