General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
68,640-78,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
68,640-78,000
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Albany, CA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Emeryville, CA7 days ago $62.55k - $80.39k
...Good. Job Responsibilities Lead, coach and develop team members Manage inventory, quality, and safety protocols Meet and exceed... ...restaurant events Job Qualifications Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment...SuggestedWeekly payPermanent employmentLocal areaFlexible hoursShake Shack
Berkeley, CA3 days ago- ...Restaurant ManagerRestaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests. You will recruit, select, train and develop restaurant employees. You will also...SuggestedFlexible hoursShift work
Jack in the Box
Berkeley, CA5 days ago - ...General Manager El Cerrito, CAThe Taco Bell Restaurant General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong...SuggestedShift work
Taco Bell
El Cerrito, CA5 days ago - ...in the journey of building a nationally recognized and leading brand, we want to hear from you! Position Overview: The General Manager is accountable for the overall store experience, employee experience, operations, and results. Our ideal candidate is entrepreneurial...SuggestedCasual workWork at officeLocal areaWorldwideShift workAfternoon shift
STIIIZY
El Cerrito, CA1 day ago - ...Job Description Description: Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and... ...personable professional to join our team as an Onsite Assistant General Manager for our Gateview HOA , Albany, CA. Who We...Work at office
PMP Management
Albany, CA21 days ago $135k - $140k
...documents, Board policies, FirstService policies and procedures, California civil code, and other applicable regulations. The General Manager will consistently adhere to and perpetuate the mission and vision of the Developer, Board of Directors, and membership, and has...Full timeTemporary workPart timeWork at officeLocal areaFlexible hoursAfternoon shiftFirstService Residential
Emeryville, CA4 days ago$115k - $145k
...General ManagerThe General Manager (GM) is the senior leader responsible for financial performance, operational excellence, and resident satisfaction across a portfolio of properties. The GM leads and develops a diverse team of managers, specialists, and maintenance staff...Full timeWork at officeLocal areaRelocationWeekend workEssex Property Trust REIT
Emeryville, CA5 days ago- ...General ManagerWingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand... ...experience.We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the...Full timeFlexible hoursNight shift
Wingstop
Emeryville, CA5 days ago - ...General Manager Primary Role: A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and execution of brand excellence in a store. The GM is responsible for maximizing the sales and profits of the store. The GM...All shiftsShift workDay shift
Jamba
El Cerrito, CA3 days ago - General Manager Job Description General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under...
Xponential Fitness LLC
Berkeley, CA1 day ago $175k - $215k
...General Manager, Restoration Services Company: Private-equity-backed restoration and mitigation platform (name shared upon mutual interest) Location: Greater San Francisco Bay Area, California, on-site with regular travel across the Bay Area market Type: Full...Full timeLocal area$81.12k - $135.2k
...welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a General Manager , you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners,...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shiftAfternoon shift- Domino's in Berkeley, California is looking for a General Manager to oversee food and labor costs, and lead the team effectively. The ideal candidate must understand the significance of service and have experience in the food industry. This full-time role requires flexibility...Full timeNight shiftWeekend work
$70.4k
...you with a clear career path that allows you to pursue your passion. General Responsibilities: Organize all store operations and delegate responsibilities to staff Proactively manage the store to meet and report performance metrics Lead and develop a team...Red Door Experiences
Emeryville, CAmore than 2 months ago$210k - $260k
JOB TITLE: Assistant General Manager / Finance Director AGENCY: Stege Sanitary District FILING DEADLINE: August 28, 2026 SALARY RANGE: $210,000 to $260,000 The Position The Assistant General Manager will provide executive-level leadership, financial and operational oversight...Contract work- Shake Shack in Berkeley, CA seeks an experienced Restaurant General Manager to lead and develop a high‑performing team. You will oversee operations, inventory, safety, and payroll, while driving sales and profitability in a fast‑paced setting. The role requires strong leadership...
$250k - $280k
...to innovation to help clear the way for millions of Americans to achieve more. About the Role Happen Bank is seeking a General Manager of Mortgage Lending to build, launch, and scale a differentiated home lending business, beginning with home equity products. This...Full timeWork experience placementWork at officeLocal areaRemote workRelocationFlexible hours$155k - $175k
...company is a leader in commercial and residential disaster restoration construction projects. About the Position: As the General Manager, you will be responsible for overseeing all operations for the San Francisco branch. You will lead a team of professionals, focusing...Full time$393k
...expectations, we are creating new ways of working rooted in deep industry expertise and relevance. As Senior Vice President / General Manager, Operating Unit Lead you will be leading the teams who design, develop, and deliver our portfolio of Professional Services offerings...Full timeWork experience placementShift work$125k - $169k
...questions you have. Marketplace is one of the fastest-growing parts of the Collectors ecosystem. We’re looking for a Sales Operations Manager to build the systems, insights, and operating processes that help our Marketplace commercial team scale. This is a build role....Full timeRemote workWorldwideFlexible hoursShift work$152.81k - $229.22k
...Regional Account Manager, PNH, San Jose, CA This is what you will do: The Regional Account Manager (RAM) position is within our... ...and clean driving record ~ The duties of this role are generally conducted in a field environment. As is typical of a field-based...Hourly payFull timeTemporary workPrivate practiceLive inLocal areaNight shift$68k - $69k
...those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the... ...beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance...Full timeWork at officeWeekend work- ...Assistant General ManagerCalling all foodies, the passionate, the inspired!At Burma Food Group, we are more than just a company – we... ...just the beginning.We are seeking a skilled Assistant General Manager to help spearhead the operations at one of our Burmese/Southeast...Casual workLocal areaShift work
Burma Inc
San Francisco, CA3 days ago $90k - $110k
...Assistant General Manager At Exos, we believe in unlocking everyone’s potential for peak performance. As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high‑performing individuals across the spectrum. We’re seeking...Full timePart timeWork experience placementWork at officeLocal areaEXOS
San Francisco, CA5 days ago$75k - $80k
...Assistant General Manager, San Francisco (City)Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences...Flexible hoursEquinox
San Francisco, CA3 days ago- ...regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns...Hourly payLocal area
STK San Francisco
San Francisco, CA4 days ago $243.81k - $296.53k
...municipal electric utility, is seeking a strategic, collaborative, and forward-thinking executive to serve as its next, Assistant General Manager – Customer & Energy Resources Reporting directly to the General Manager and serving as a member of the executive leadership...City of Alameda
Alameda, CA1 day ago- ...AGM (Internal Title is Senior Community Manager)MNTSTUDIO is looking for a dynamic, detail-oriented, team player to join our leadership team. This role is perfect for someone with a strong operational background, a passion for wellness, who thrives in a sales-led approach...Weekend work
MNTSTUDIO
Lafayette, CA4 days ago - ...Manager PositionThe manager assists the general manager in maximizing the café/restaurant's operations and profitability by providing service excellence through the management and development of the café/restaurant team. This position ensures successful execution of all...
Boudin Bakeries
San Francisco, CA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
