Front Desk Coordinator - Behavioral Health Clinic

Make a Difference Every Day at Bleuler Psychotherapy Center Are you organized, compassionate, and passionate about helping others? Bleuler Psychotherapy Center, a respected nonprofit mental health and substance use clinic in Forest Hills, NY, is looking for a Front Desk Coordinator to join our welcoming front office team. In this key role, you’ll be the first point of contact for our clients. You’ll greet them, help them navigate appointments and insurance, and support smooth daily operations in a dynamic and mission-driven environment. What You’ll Do Warmly welcome and assist clients and visitors Check in clients, process co-pays, schedule appointments, and manage follow-ups Register new clients and update demographic and insurance details Monitor and maintain a calm, organized waiting room experience Communicate appointment delays and coordinate with clinicians to support patient flow Send reminders and manage rescheduling for NP and MD appointments Provide Medicaid travel reimbursement (MetroCard or cash) via PTAR Verify insurance coverage and communicate updates to clients and staff #J-18808-Ljbffr Bleuler Psychotherapy Center Inc.