Front Desk Coordinator

Front Desk Coordinator

The Front Desk Coordinator is responsible for all clerical aspects of the location including the front desk and reception areas. The role also provides administrative support to the programs at this location.

Responsibilities include:

• Provide general clerical assistance - typing, mailing, and filing as required.
• Responsible for answering phone calls in courteous and prompt manner
• Direct calls and take messages as needed
• Schedule all appointments
• Confirm appointments for next day
• Register clients in electronic health record schedule
• With direction from Program Director, prepare agenda for Communications, Staff meetings, Case Conferences, Committee meetings
• Prepare monthly Calendar of Events.
• Maintain log of customer suggestions received from the waiting area suggestion box
• Maintain waiting areas and employee bulletin boards.

Qualifications

• College preferred, High School Diploma and or General Education Diploma (GED)
• Ability to grasp, articulate, and promote the mission
• Excellent writing, editing, verbal and organizational skills
• Proven ability to manage multiple tasks, adhere to deadlines and work well under pressure both independently and as part of a team.

Additional qualifications:

• Proficient in MS Office (Word, Excel, Outlook)
• Bilingual (English/Spanish) preferred.