Orthodontic Front Desk Coordinator

The Gateway to a Perfect Smile: Join Our Team as an Orthodontic Front Desk Coordinator Golub Dental is seeking a professional, organized, and high-energy Orthodontic Front Desk Coordinator to join our family-run practice. As the first point of contact for our patients, you will set the tone for their entire experience. We are looking for an individual who can balance administrative efficiency with a friendly, welcoming demeanor. If you are a proactive communicator with a passion for outstanding customer service and the ability to travel between our office locations, we want to meet you. Golub Dental is a dedicated, family-owned orthodontic and dental practice committed to providing high-quality care in a supportive and professional environment. We pride ourselves on fostering long-term relationships with our patients and maintaining a dynamic, collaborative workplace for our staff. With a main office and two satellite locations, we offer a lively atmosphere where professional development and team success are at the forefront of our mission. Title Orthodontic Front Desk Coordinator Job Description Patient Engagement: Act as the primary point of contact, greeting patients and handling all customer inquiries with professionalism. Complex Scheduling: Manage the orthodontic calendar, coordinating appointments across multiple providers and office locations. Administrative Support: Perform medical administrative tasks, including managing patient records and processing orthodontic documentation. Office Coordination: Facilitate smooth daily operations by communicating effectively between the clinical team and the patients. Financial Assistance: Support patients with check-in/check-out procedures and basic administrative billing inquiries. Multi-Location Support: Travel and work effectively across our main office and two satellite locations to ensure consistent service. Salary Range full-time $23 - $28 per hour - Competitive salary based on qualifications and experience. Benefits 401(k) Retirement Plan with company matching. Paid Time Off (PTO). Employee discounts on services. Professional development assistance. Shift & Schedule Standard Hours: Monday through Friday, 8:45 AM – 6:00 PM. Variable Shifts: One late night per week (until 8:00 PM) and occasional early morning starts. Weekend Status: Closed Saturday and Sunday. Requirements Certification: High School Diploma or equivalent. Experience: Previous experience in medical administrative support or a high-volume reception role. Communication: Exceptional verbal and written communication skills with a focus on patient interaction. Organization: Proven ability to manage medical scheduling and multitasking in a fast-paced environment. Reliability: Valid documentation and ability to travel to all three office locations as required. Preferences Mid-Level Experience: 2+ years of experience specifically within an Orthodontic or Dental setting. Technical Skills: Proficiency in orthodontic office management software. Customer Service: Advanced training or experience in customer relationship management. Hiring Process [1] Please apply through the Jobley application form ↓ [2] A recruiter will contact you to schedule an interview ↓ [3] Interview ↓ [4] Job offer ↓ [5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account. *The average time from application to job offer is about one week to one month. *If you are currently employed and have difficulty changing jobs right now, schedules can be discussed. Jobley Bonus $75 If you land this job through Jobley, you will be eligible for a jobley bonus.