SSVF Case Manager

Overview

$27.27- $34.09 HR/DOE

Join our Team! We offer an excellent benefits package!

3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *

Position Description: (Summary of position) The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This Position serves nine counties in our SW reign. This position maintains a caseload of households in the Veterans Homeless Prevention/Rapid Re-housing program. This includes Outreach activities in the community completing thorough intakes and eligibility screening with referred clients assessing housing needs and providing prompt financial assistance as needed for housing costs and/or assisting clients to secure housing if they are homeless. The case manager also calculates client rents and enters client data into the Homeless Management Information collaboration with the service team the Case Manager is responsible for developing and implementing client-defined goal-oriented Housing Stability Plans assessing the needs of referred households utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Manager and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

1. Complete thorough intakes and eligibility screening with referred clients.

Employee accomplishes this responsibility by completing the following tasks:

referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings

initial intakes/screenings within 48 hours of referral. Assess clients housing needs (eviction prevention or rapid re-housing utilities) as well as strengths and supports available to client.

if client would be homeless but for this assistance and what minimal assistance is required to become stably housed.

screening calls and perform screening as needed from toll-free Veterans Hotline.

2. Initiate Housing Stability Plan .
Employee accomplishes this responsibility by completing the following tasks:

All Interventions:

and prioritize top housing needs.

family strengths/assets to help meet identified needs.

action plan for short-term intervention based on minimal SSVF assistance use of community and VA resources and family strengths.

Homeless Prevention:

risk in writing with landlord (3-day Pay or Vacate Notice Eviction etc.)

property eligibility (Fair Market Rent Lead-based paint requirements etc.)

other documentation (copy of lease 990)

with landlord/property manager as needed.

purchase orders in a timely manner for rent arrears and utilities.

ongoing rent subsidy using HUD format.

Rapid Re-Housing:

homelessness in writing (3 rd party or self-declaration)

client in finding housing within appropriate parameters (size location Fair Market Rent)

with landlord/property manager as needed.

and confirm HQS inspection complete prior to payment or move in.

purchase orders in a timely manner for rent deposit other financial assistance as needed.

other documentation (copy of lease 990)

ongoing rent subsidy using HUD format.

3. Provide Outreach to potential eligible Veterans

Employee accomplishes this responsibility by completing the following tasks:

information/sources to find eligible targeted Veterans.

connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients.

to groups as needed to generate referrals of targeted clients.

4. Provide data entry.

Employee accomplishes this responsibility by completing the following tasks:

initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist).

all ongoing service transactions into HMIS.

4. Update and carry out client Housing Stability Plan.
Employee accomplishes this responsibility by completing the following tasks:

create and coordinate a plan of action according to family needs in a variety of life domains (education employment health care finances parenting etc.)

collaboration with VA and community resources help client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs.

team re-assess client eligibility prior to 90 days.

5. Maintain records and reports.

Employee accomplishes this responsibility by completing the following tasks:

accurate and timely case management notes

individualized Housing Stability Plan within 2 weeks of start date. Update as needed.

90-day Recertification paperwork if applicable.

organized and confidential records.

in Veteran Services case management meetings and provide case summaries and client status information.

1. Attend meetings as necessary and represent CCS Veteran Services Program.

Employee accomplishes this responsibility by completing the following tasks:

meetings as required by Lead Case Manager or Director.

appropriate training workshops and opportunities to continually improve knowledge and skills.

appropriate information with other staff.

duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

• Post-secondary education in social services field or 2 years relevant experience.
• Experience providing services to low-income/no-income households.
• Experience in case management.
• Ability and willingness to work in a team environment and promote a positive team spirit.
• Excellent inter-personnel skills including excellent oral and written communication skills.
• Excellent organizational and time management skills.
• Strong computer skills including Microsoft Word and database experience.
• Ability to work with a diverse spectrum of high-need individuals.
• Must have reliable transportation valid drivers license and automobile insurance driving could be up to 50% of the time as well as transporting clients as needed.
• Must have an acceptable driving record per CCS driving policy (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Upon employment obtain updated tuberculosis test and CPR First Aid training.
• Support and uphold the mission beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Preferred Qualifications

• Veteran or experience providing services to Veterans
• Knowledge of local social services and other community resources
• Experience with housing location landlord/tenant mediation
• Bilingual skills (English-Spanish)

Required Experience:

Manager