Revenue Manager

Revenue Manager

For generations, travelers have ventured across the American West—drawn by wide-open landscapes, mountain air, and the promise of what's just beyond the next turn. We've walked those same roads, inspired by desert light and prairie skies, by peaks that touch the clouds and cities where the West was built. In the places that moved us most, we created something lasting: hotels and resorts where the journey pauses, where you can settle in and belong, if only for a night. We're a family-run collection of hotels and resorts spanning the American West from Sun Valley to San Diego, from the original Little America on Interstate 80 to our five-diamond flagship in Salt Lake City. Every property is distinct, shaped by its landscape and community. But they share something essential: an unwavering commitment to craft, an attention to detail that goes beyond luxury, and people who genuinely care about getting it right. That's not hospitality as performance. It's hospitality as a family value, passed down and practiced every day.

The Revenue Manager will be responsible for developing and implementing revenue optimization strategies for multiple hotels in the Grand America Hotels & Resorts collection. This role will focus on maximizing revenue across leisure, corporate, and group market segments while working directly with key stakeholders to ensure alignment of revenue strategies for optimal outcomes.

Key Responsibilities

• Assist with the development and execution of the annual rooms revenue budget and maintain ongoing revenue forecasts, including detailed analysis of market trends, booking patterns, and demand drivers to ensure accurate projections and strategic planning.
• Drive optimal performance in key metrics including Average Daily Rate (ADR), Occupancy, and Revenue Per Available Room (RevPAR) through sophisticated pricing strategies and inventory management across all market segments.
• Partner with team members and property stakeholders to optimize revenue management objectives of each property.
• Monitor and analyze market trends, competitive set pricing, and demand patterns to make strategic decisions on pricing strategies and inventory allocation, leveraging advanced analytics to identify revenue opportunities.
• Collaborate closely with the Directors of Sales and the Sales teams to evaluate group opportunities and provide strategic displacement analysis to optimize revenue potential between group and transient business, considering seasonal patterns and market conditions.
• Build and maintain strong relationships with key distribution partners, OTAs, and third-party channels to optimize channel mix, negotiate favorable terms, and ensure rate-parity across all platforms.
• Assist Revenue Management team in various capacities as directed by Senior Revenue Manager.

Required Qualifications

• Bachelor's degree preferred.
• Minimum 3-5 years of revenue management or hotel reservations experience, preferably in a full-service hotel or resort.
• Strong analytical skills.

Technical Skills

• Proficiency in key systems:
• IDeaS Revenue Management System
• Opera Property Management System
• Lighthouse Business Intelligence
• Opera S&C / Delphi Sales & Catering System
• Advanced Microsoft Excel and PowerPoint skills
• Experience with business intelligence tools and market analytics platforms
• Comprehensive understanding of distribution channels and revenue optimization technology

Desired Attributes

• Strategic thinking with exceptional analytical and problem-solving abilities
• Excellence in data analysis and the ability to translate insights into actionable strategies
• Strong communication skills for cross-departmental collaboration
• Ability to thrive in a fast-paced hotel environment
• Understanding of various level destination market dynamics
• Proven ability to build and maintain strong stakeholder relationships
• Experience in negotiating and managing strategic partnerships with distribution channels

Physical Requirements

• Primarily office-based work with extended periods at a computer
• Occasional travel for training or industry conferences
• Ability to work flexible hours including evenings, weekends and holidays as required.

Key Working Relationships

• Revenue Management Team
• Vice President of Sales/Marketing/Revenue Management
• Property GMs
• Key Distribution Partners and Channel Managers
• Finance Team