Crew Leader

Crew Leader Location: Kernersville, NC, United States Job Type: Regular Full Time The Best Teams are Created and Maintained Here. Job Summary The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery. Duties and Responsibilities: Maintain a schedule and ensure service expectations are met Surface customer problems or concerns and report back to Operations Manager Assist in resolving issues with customer service when needed Ensure work is performed safely and in accordance with company policies Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded Deliver services as specified on client sites Work to identify more efficient ways to perform work Coordinate service execution with Operations Manager Oversee day-to-day site operations and delegate work to crew team members Provide Operations Manager feedback on crew member(s) Work with Operations Manager, helping to develop and train crew members Ensure equipment preventative maintenance is performed as needed and equipment is in good working order Participate in branch meetings as directed Accurately capture and turn in crew time logs through electronic time capture (ETC) Log equipment usage and maintenance cycles Education and Experience: BrightView Equipment certifications Experience in a landscape-related field Demonstrated leadership among the team and with peers Valid Driver License Physical Demands/Requirements: Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.) Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.) Ability to bend, stoop, and twist continuously throughout the day Work Environment: Work in/or about situations near direct automotive traffic Work near or about natural bodies of water Ability to work in extreme conditions – temperatures may exceed 100 degrees Fahrenheit Ability to work in direct sunlight for extended periods of time Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight. Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer. This job description is subject to change at any time. BrightView offers a suite of health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process. It's Not Just a Team. It's One BrightView.