Restaurant Manager

Job Description

Job Description

Summary 

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. The Restaurant Manager assists the General Manager of Food and Beverage with all onsite food & beverage operations including, but not limited to, restaurant, catering, bar, micro-market, and coffee. The Restaurant Manager will assist with forecasting, planning, and managing all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Department are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Restaurant Manager will serve as a Manager on Duty for the Restaurant and should be willing to learn and support all aspects of Under Canvas operations. 

Competencies 

• Effective Communication 
• Adaptagility 
• Fostering Learning and Development 
• Inspiring Others 
• Planning and Organizing 
• Decision Making 
• Initiative 

Key Responsibilities 

• Thrive in a high-volume restaurant environment
• Regularly execute a smooth dining experience through management the floor during service, expediting tickets, and maintaining a presence in Front of House and Back of House
• Face challenges with resourcefulness and positive attitude 
• Think critically to respond and react quickly to ever changing situations on property 
• Establish and clearly communicate goals and expectations using strong interpersonal skills 
• Professional in all internal and external communications 
• Possess confidence in making decisions for health of the operation 
• Resolve guest and team member issues quickly and efficiently 
• Interview and hire team members 

• Identify opportunities and create action plans to enhance and optimize food & beverage operation 
• Able to run the department and work independently with minimal oversight 
• Establish and maintain relationships with local businesses and communities 
• Be growth oriented 
• Assist with evaluating, developing, and reporting on NPS and eNPS action plans 
• Monitor financial performance to drive business decisions 
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline 
• Create positive work environment that is guest-focused 
• Ensure that all SOPs and expectations are implemented and maintained 
• Collaborate with other members of management 
• Prioritize tasks effectively 
• Participate in camp level and company-wide meetings 
• Submit high quality work products in a timely manner 
• Other duties as assigned 

Preferred Qualifications 

• High School Diploma or GED 
• Current Food Safety Manager certification 
• 2+ years of Food & Beverage experience in a fast-paced, results-driven environment 

• Previous culinary experience preferred 
• Knowledge of federal food safety standards 
• Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets 
• Willingness to assist in all roles to support the operation – Ex: working the line, processing guest transactions 
• Able to demonstrate sound judgement, follow direction, and take decisive, appropriate action 
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures 
• Must have strong organizational skills to execute and prioritize multiple tasks 
• Strong influencing skills and ability to inspire teams 
• Wiliness to travel to support in Task Force Roles as needed 

Additional Information 

• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker 
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events 
• Able to stand and move for long periods of time 
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.